Account Manager, Small Business

The Toronto-Dominion Bank (Canada); Owen Sound; On-site; CAD 70,000 - 98,000; Full time

Job summary

The Toronto-Dominion Bank in Owen Sound, Ontario, is seeking a role focused on building and expanding customer relationships within the community and with local business leaders. You will networking to establish centers of influence that drive business opportunities and collaborate with branch banking, commercial centers, and wealth partners to provide holistic advice.

The role requires university degree or equivalent experience, capability to cultivate long-term client relationships, and strong

Qualifications

• University degree or equivalent entry-level work experience.
• Ability to cultivate long-term client relationships and acquire new clients.
• Strong business development, prospecting, and relationship-building skills.
• Mobility to cover multiple branches within the district (within 30 km).

Responsibilities

• Build, maintain and expand customer relationships within the community.
• Develop relationships with small business customers to tailor advice.
• Liaise with Internal Branch Banking, Commercial Banking Centers, and Wealth partners.
• Stay current on trends and share knowledge within the team.
• Collaborate as a team member to promote quality and teamwork.

Skills

Client relationship management

Business development

Networking

Communication skills

Time management

Organizational skills

Mobility across branches

Education

University degree

Accounting/Finance coursework asset

Job description

Work Location: Owen Sound, Ontario, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: $69,700 - $98,400 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

• Build, maintain and expand existing customer relationships within the community while networking with local business leaders to establish strong centers of influence that will contribute to business development opportunities.
• Build relationships with small business customers by understanding their needs and finding opportunities that enable them to provide customized information and advice the best suited for the customer.
• Liaise with Internal Branch Banking network, Commercial Banking Centers, and Wealth partners to enable them in providing holistic advice and resources to support our customers.
• Keep current on emerging trends and grow knowledge of the business, and related tools and techniques; participate in knowledge transfer within the team and business unit.
• Participate fully as a member of the team, support a positive work environment that promotes quality, innovation and teamwork and ensure timely communication of issues.

Job Requirements

• University degree and/ or relevant entry level work experience; Accounting/ Finance coursework is an asset but can also be gained through experience.
• Ability to cultivate long-term client relationships and acquire new clients.
• Excellent business development and prospecting skills to build valuable centers of influence within the local business community and retail branches.
• A dynamic professional with a positive attitude and strong communications, time management, and organizational skills.
• Mobility required to cover 5 other branches in the district within 30 km radius.

About TD

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Benefits and Compensation

Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Diversity, Equity, and Inclusion

We’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

TD Ready Commitment

TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

Other Information

Language Requirement (Quebec only): Sans Objet US Labor & Employment Posters | California Privacy | Accessibility | FAQ

Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.