Account Manager, Small Business

TD Bank; Eastern Ontario; On-site; CAD 70,000 - 98,000; Full time

Job summary

TD Bank in Pembroke, Ontario is seeking an Account Manager, Small Business to deliver a legendary client experience, grow profitable business, and achieve targets in a supportive team environment.

You will build relationships with local business clients, liaise with internal partners, and stay ahead of industry trends while contributing to the TD Small Business Banking strategy.

Qualifications

• University degree or relevant entry level work experience.
• Accounting/ Finance coursework is an asset but can be gained through experience.

Responsibilities

• Build, maintain and expand existing customer relationships within the community and network with local business leaders to create centers of influence for business development.
• Understand client needs and provide customized information and advice tailored to small business clients.
• Coordinate with Internal Branch Banking, Commercial Banking Centers, and Wealth partners to provide holistic advisory resources.
• Stay current on industry trends and expand knowledge of banking tools and techniques; participate in knowledge transfer within the team.
• Contribute to a positive, collaborative work environment and ensure timely communication of issues.

Skills

Client relationships

Business development

Prospecting

Communication

Time management

Organizational skills

Education

University degree

Accounting/ Finance coursework asset

Job description

Work Location: Pembroke, Ontario, Canada

Hours: 37.5

Line of Business: Personal & Commercial Banking

Pay Details: $69,700 - $98,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

Department Overview:

Small Business Banking is a dynamic division within the Business Banking Portfolio at TD, with a vision to be the Official Partner of Big Dreams for Canadian small and medium-sized businesses.

We focus on building strong personal and professional relationships with our Small Business Banking clients. Our dynamic professionals are committed to supporting our client needs including starting a business, managing in stability and stress, growing a business and transitioning a business. Our strategy is to be Better Business Bankers, while helping to make Small Business easy and affordable for business owners in our communities. If you want to be a brand ambassador who can help strive efficiencies for the bank, then join our team and make an impactful contribution to TD and your own success.

Job Description

Are you known for forming long-lasting relations with your clients? Do you quantify continuous referrals from satisfied clients as a key measure of success? If so, then get on board for the position of Account Manager, Small Business . In this role, you will deliver a legendary customer experience, drive profitable business growth, and achieve target results. In addition, you will:

• Build, maintain and expand existing customer relationships within the community while networking with local business leaders to establish strong centers of influence that will contribute to business development opportunities.
• Build relationships with small business customers by understanding their needs and finding opportunities that enable them to provide customized information and advice the best suited for the customer.
• Liaise with Internal Branch Banking network, Commercial Banking Centers, and Wealth partners to enable them in providing holistic advice and resources to support our customers.
• Keep current on emerging trends and grow knowledge of the business, and related tools and techniques; participate in knowledge transfer within the team and business unit.
• Participate fully as a member of the team, support a positive work environment that promotes quality, innovation and teamwork and ensure timely communication of issues

Job Requirements

• University degree and/ or relevant entry level work experience; Accounting/ Finance coursework is an asset but can also be gained through experience.
• Ability to cultivate long-term client relationships and acquire new clients.
• Excellent business development and prospecting skills to build valuable centers of influence within the local business community and retail branches.
• A dynamic professional with a positive attitude and strong communications, time management, and organizational skills.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We\'re delighted that you\'re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits pl