Account Manager [Recruitment]

Talents@Work; Lavender; On-site; CAD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Canada is seeking an experienced Account Manager to manage and grow client accounts. The successful candidate will work closely with clients to understand their hiring needs and deliver effective recruitment solutions. Candidates should have at least 3 years of experience in a recruitment agency environment and strong interpersonal skills. This role offers a dynamic and fast-paced working environment.

Qualifications

• At least 3 years of experience in a recruitment agency environment.
• Highly organized, proactive, and able to manage multiple accounts simultaneously.
• A team player who thrives in a fast-paced, dynamic environment.

Responsibilities

• Manage and grow assigned client accounts.
• Understand clients’ hiring needs and deliver effective recruitment strategies.
• Collaborate with the recruitment team to source and present suitable candidates.
• Drive end-to-end recruitment processes.
• Maintain regular communication with clients.
• Identify business opportunities and develop new client relationships.
• Track performance metrics to ensure targets are met.
• Resolve client and candidate issues.

Skills

Interpersonal skills

Communication skills

Organizational skills

Proactivity

Results-driven mindset

Education

Diploma or Degree in Business or Human Resource

Job description

At Talents@Work, we believe that the right people make all the difference. We are a fast-growing recruitment agency committed to connecting exceptional talent with great organizations. As we continue to expand, we’re looking for a passionate and driven Account Manager to join our dynamic team.

About the Role

The Account Manager plays a vital role in managing client relationships, understanding hiring needs, and ensuring successful placements. You will work closely with both clients and recruiters to deliver timely, high-quality recruitment solutions.

Key Responsibilities

• Manage and grow assigned client accounts, ensuring strong partnerships and service satisfaction.
• Understand clients’ hiring needs, culture, and requirements to deliver effective recruitment strategies.
• Collaborate with the recruitment team to source, shortlist, and present suitable candidates.
• Drive end-to-end recruitment processes from job briefing, interviews, and negotiations to successful placement.
• Maintain regular communication with clients to ensure smooth onboarding and client retention.
• Identify business opportunities and actively develop new client relationships.
• Track performance metrics and ensure monthly/quarterly targets are met.
• Resolve client and candidate issues promptly and professionally.

Requirements

• Diploma or Degree in Business, Human Resource, or related field.
• At least 3 years of experience in a recruitment agency environment.
• Strong interpersonal and communication skills with the ability to build trust and credibility.
• Highly organized, proactive, and able to manage multiple accounts simultaneously.
• Results-driven with a passion for people and talent matching.
• A team player who thrives in a fast-paced, dynamic environment.
• Singaporeans only.