Account Manager (PR & Digital)

Nine Point Agency; Vancouver; Hybrid; CAD 62,000 - 90,000; Part time

Benefits offered by this job

Flexibility First

Dedicated PR & digital team

Professional development mentorship

Competitive pay

Job summary

Nine Point Agency is seeking an Account Manager (PR & Digital) for a part-time role in Vancouver. You will lead account strategy and execution across public relations and digital/social media for a diverse lifestyle client roster.

You will merge traditional PR tactics with modern digital execution, guide junior team members, and partner with leadership to deliver high-impact campaigns across lifestyle, fashion, beauty, real estate, design, and wellness sectors.

Qualifications

• 3–5 years of agency experience in public relations, integrated communications, or marketing, including at least 1+ years in an account management, supervisory, or client-facing lead role.
• Experience mentoring or guiding junior team members (Account Leads, Coordinators, Interns).
• Exceptional written and verbal communication skills with ability to draft client-ready press materials and social copy requiring minimal edits.

Responsibilities

• Lead client meetings, present status reports, and prepare polished workbacks, agendas, and deliverables ahead of touch points.
• Draft and execute client-ready strategic plans, PR calendars, social media playbooks, and event briefs with account teams.
• Integrate traditional PR initiatives with digital strategies to ensure cohesive client messaging across channels.
• Oversee monthly, campaign, and year-end reporting combining PR metrics with digital KPIs.

Skills

Client Relationship Management

Strategic Planning

Media Relations

Influencer Marketing

Digital & Social Media

Team Leadership

Education

Diploma or Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, English, or related discipline

Tools

Microsoft Office Suite

Google Workspace

Cision / Muck Rack

Later / Sprout Social

Meta Business Suite

Canva / Adobe Photoshop

Job description

Nine Point is a PR and marketing agency built for brands that refuse to blend in.We are strategists, connectors, and cultural architects.We move differently.Our team doesn’t just watch the landscape - we shape it.With decades of experience in PR, media, digital marketing, and cultural trendspotting, we engineer influence that creates real-world impact.

Position Overview:

The Account Manager (PR & Digital) is a dynamic, part-time role responsible for leading account strategy and execution across both public relations and digital/social media for Nine Point Agency’s diverse lifestyle client roster.

In this role, you will seamlessly merge traditional PR tactics - such as media pitching, campaign planning, and press kit development - with modern digital execution, including social media management, content strategy, and digital reporting. As an Account Manager, you will serve as a key liaison for clients, guide and support junior team members, and partner with agency leadership to deliver high-impact campaigns across lifestyle, fashion, beauty, real estate, design, food & beverage, wellness, and business sectors.

Reports to: Senior team: VP, SVP or President

Working Conditions: Flexible remote and office work

Hours: Flexible start between 7-10am, approx. 10-15 hours per week with some evening/weekend work required.

Salary: $45-65 per hr, based on experience

Key Accountabilities:

Client & Account Management

• Client Relationship Leadership: Serve as the primary point of contact for assigned accounts; build long-term trust through proactive, high-touch service and clear communication.
• Meeting & Strategy Management: Lead client meetings, present status reports, and prepare polished workbacks, agendas, and deliverables ahead of all touch points.
• Proactive Problem-Solving: Anticipate client needs, ask strategic questions, and recommend proactive solutions to overcome challenges and amplify brand awareness.
• Scope & Capacity Management: Effectively manage account hours within a part-time structure, setting clear boundaries and delegating tasks efficiently to junior staff.
• Account Retention & Organic Growth: Proactively identify opportunities to expand service offerings (e.g., introducing digital/social strategies to PR-focused accounts).
• Strategy Development: Draft and execute client-ready strategic plans, PR calendars, social media playbooks, campaign workbacks, and event briefs in collaboration with account teams.
• Integrated Campaign Execution: Align traditional PR initiatives with overarching digital strategies (when necessary) to ensure cohesive client brand messaging across all channels.
• Performance Workbacks: Maintain and enforce timeline schedules to ensure the agency team consistently meets or exceeds client deadlines.

PR & Media Relations

• Strategic Outreach: Conceptualize, write, and pitch compelling press materials (releases, media advisories, pitches) requiring minimal oversight.
• Media Relationships: Nurture relationships with key regional and national media contacts across lifestyle, fashion, beauty, wellness, food & beverage, news, and business sectors.
• Media Execution & Hosting: Manage outreach, sample/image requests, media press trips, interviews, photo shoots, and on-site activations.
• Strategic Partnerships: Identify and build strategic alliances, collaborations, and community sponsorship opportunities on behalf of clients.

Influencer Marketing

• Campaign Management: Oversee end-to-end influencer strategies (paid and organic), including identification, outreach, rate negotiation, product seeding, and contract oversight.
• Execution & Reporting: Guide junior team members through mailer execution and ensure comprehensive recaps are delivered to clients promptly.
• Content Planning: Develop and maintain monthly social media content calendars; write engaging, platform-appropriate copy tailored to distinct brand voices across Instagram, TikTok, LinkedIn, Meta, and Pinterest.
• Publishing & Scheduling: Oversee the scheduling and posting of organic social media content using scheduling tools (e.g., Later, Meta) for agency and client channels.
• Community Management & Engagement: Monitor native platforms and manage day-to-day audience interactions, responding to DMs, comments, and proactively engaging with relevant accounts, influencers, and community spaces. (as needed)
• Asset Coordination: Coordinate with creative teams, videographers, or junior staff to capture, curate, and format visual assets (e.g., Reels, TikToks, Stories, carousels) for social use.
• Paid Digital & Advertising: Manage and optimize paid social tactics, including boosted posts, ad setup, and targeted digital advertising programs, in collaboration with our digital specialist.
• Trend & Platform Monitoring: Track viral social trends, emerging platform features, and audio trends to keep content timely, modern, and engaging.
• Junior Team Guidance: Direct, mentor, and review the daily deliverables of junior team members (Account Leads, Coordinators, and Interns).
• Quality Control: Assume ultimate accountability for the accuracy, tone, and timely delivery of work produced by the junior account team.
• Management Communication: "Manage up" effectively - keeping senior leadership informed on account health, capacity, team performance, and potential issues before they escalat.
• Agency Culture: Active participation in team brainstorms, agency meetings, and team initiatives, modeling professionalism and agency standards.

Business Development & Agency Growth

• Proposal Support: Assist in crafting compelling new business proposals and actively participate in client pitch presentations, as needed.
• Opportunity Identification: Utilize personal and professional networks to identify prospective leads and contribute ideas for business growth.

Reporting, Analytics & Operations

• Integrated Reporting: Oversee monthly, campaign, and year-end reporting, combining traditional PR metrics (reach, placements) with digital KPIs (engagement, click-through rates, traffic).
• Administrative Accuracy: Ensure timely submission of client tracking databases, monthly media logs, expense reports, and administrative tasks.
• Agency Standards: Collaborate with the team to maintain a polished, professional office and showroom environment.

Job Qualifications:

Education

• Diploma or Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, English, or a related discipline.
• OR - Equivalent relevant agency experience (3+ years) will be considered in lieu of formal educational requirements.

Experience

• PR & Agency Experience: 3–5 years of agency experience in public relations, integrated communications, or marketing, including at least 1+ years in an account management, supervisory, or client-facing lead role.
• Industry Network: Established relationships with media contacts, editors, and creators in B.C. and broader North America across lifestyle, fashion, beauty, wellness, food & beverage, hospitality, and business sectors.
• Digital & Social Media: 2+ years of hands-on experience developing social media strategies, creating content calendars, executing organic/paid social campaigns (e.g., Meta Ads), and managing active online communities.
• Influencer Relations: Proven track record of planning and managing both paid and organic influencer collaborations, including outreach, rate negotiations, gifting/mailers, and performance recaps.
• Team Leadership: Demonstrated experience mentoring, guiding, and delegating daily deliverables to junior team members (Account Leads, Coordinators, Interns).
• Software & Tools Proficiency:
• Intermediate to advanced user of Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
• Experience with media databases and tracking platforms (e.g., Cision, Muck Rack, or similar).
• Hands-on experience with social scheduling tools (e.g., Later, Sprout Social), Meta Business Suite, and email marketing platforms (e.g., Mailchimp, Constant Contact).
• Familiarity with project management software (e.g., Asana, Monday.com) and design tools (e.g., Canva, Adobe Photoshop, Pages) is a strong asset.
• Strategic Communications: Exceptional written and verbal communication skills, with a proven ability to draft client-ready press releases, pitch letters, and social media copy requiring minimal editing.
• Critical Thinking & Problem-Solving: Strong analytical skills with the ability to assess data, solve challenges proactively, and make informed strategic decisions that drive agency and client success.
• Time Management: Outstanding organizational and multitasking skills, with the ability to prioritize work, delegate effectively, and successfully manage client account hours within a part-time schedule.
• Design Aesthetic: Keen eye for design, visual displays, brand alignment, and evolving social media trends.
• Adaptability & Initiative: Highly self-motivated, proactive, and resilient in a fast-paced environment, with a strong commitment to managing up and fostering team success.
• Teamwork & Leadership: A collaborative team player who leads by example, models agency values, and builds strong, trusting relationships with clients and internal teams.

Why Join Nine Point?

• Flexibility First: A thoughtful part-time model designed to fit your lifestyle without sacrificing career growth.
• A Dedicated Team: Work alongside a passionate, tight-knit group of PR and digital experts in a creative and supportive agency environment.
• Inspiring Clients: Lead impactful PR and digital campaigns for premier lifestyle, beauty, food & beverage, and wellness brands.
• Perks & Culture: Competitive pay, team outings, product perks, and ongoing professional development mentorship.