Account Manager, Immunology

STEMCELL Technologies; Toronto; On-site; CAD 140,000 - 210,000; Full time

Job summary

STEMCELL Technologies in Canada is seeking a scientific sales professional to support academic and industrial customers by applying immunology expertise to STEMCELL's portfolio. You will build relationships, promote products, and help customers achieve research goals across the Toronto market and Ontario.

You will plan territory growth, add value through demonstrations and seminars, handle inquiries, quotes, and site visits, and contribute to a high-performing team focused on innovative

Qualifications

• Master’s or Doctorate degree in Immunology or related science (previous sales experience is an asset, but not required).
• Experience with STEMCELL’s primary product lines, related technologies, or relevant customer markets is preferred.
• Technical laboratory experience such as flow cytometry, immunomagnetic cell isolation, and primary immune cell culture, is preferred.
• Strong communication and interpersonal skills to support customer relationship building.

Responsibilities

• Manage, grow and develop revenue opportunities within a defined territory and contribute to the development of annual team goals and deliver on quarterly objectives.
• Plan and execute a territory strategy to drive growth through in-depth product and market knowledge.
• Facilitate communication with customers by aligning their needs with appropriate STEMCELL products and support product demonstrations, lunch-and-learns, and seminars.
• Conduct day-to-day sales activities including technical support inquiries, quote requests, site visits, and order follow-up.
• Assist with technical support and trouble-shooting with professional knowledge base and experience, while maintaining sales data integrity within a CRM database.

Skills

Communication

Interpersonal skills

Customer relationship building

Education

Master’s or Doctorate in Immunology or related science

Tools

Flow cytometry

Immunomagnetic cell isolation

Primary immune cell culture

Job description

Job Description Summary

Are you looking to take your scientific expertise "off the bench" and help advance research across the life sciences field? If you have a passion for science and a strong background in immunology, we have an exciting opportunity for you!

Job Description

As a member of our Sales team, you will partner with academic and industrial customers, using your scientific knowledge and interpersonal skills to support their research with STEMCELL's products. In this results-driven role, you will grow revenue by cultivating and expanding customer relationships across the local Toronto market and greater Ontario territory. Leveraging your technical expertise and knowledge of the STEMCELL Immunology portfolio, you will serve as a trusted resource to customers, demonstrating how our solutions can help achieve their research goals and accelerate innovation in the life sciences.

Duties and Responsibilities

• Manage, grow and develop revenue opportunities within a defined territory and contribute to the development of annual team goals and deliver on quarterly objectives
• Plan and execute a territory strategy to drive growth through in-depth product and market knowledge
• Facilitate communication with customers by aligning their needs with appropriate STEMCELL products and support product demonstrations, lunch-and-learns, and seminars
• Conduct day-to-day sales activities including technical support inquiries, quote requests, site visits, and order follow-up
• Assist with technical support and trouble-shooting with professional knowledge base and experience, while maintaining sales data integrity within a CRM database

Knowledge And Qualifications

• Master’s or Doctorate degree in Immunology or related science (previous sales experience is an asset, but not required)
• Experience with STEMCELL’s primary product lines, related technologies, or relevant customer markets is preferred
• Technical laboratory experience such as flow cytometry, immunomagnetic cell isolation, and primary immune cell culture, is preferred
• Strong communication and interpersonal skills to support customer relationship building

Company Information

STEMCELL Technologies is a privately owned, Vancouver-based biotechnology company that helps power leading-edge life science research around the world. Driven by our love of science and passion for quality, we are a company of Scientists Helping Scientists—standing by our customers to provide the outstanding products, technical support, and training they need to advance their research. Scientists performing stem cell, immunology, cancer, regenerative medicine, and cellular therapy research are among those who rely on our cell culture media, cell separation products, instruments, accessory products, and services. Through our many regional offices, as well as our distribution centers in Vancouver, Seattle, Grenoble, and Singapore, we deliver our innovative, specialized products to more than 100 countries. With over 1,800 employees globally, most with scientific or engineering degrees, STEMCELL is proud to be the largest biotechnology employer in Canada.

This is an opportunity to work with highly motivated colleagues in a science-oriented, creative, and dynamic environment. We offer a competitive salary, excellent benefits, and meaningful career development opportunities.

STEMCELL is well recognized for exceptional leadership and business practices. We are one of Canada’s Best Managed Companies and operate an ISO 14001-certified environmental management system to measure and reduce our environmental impact.

As an equal opportunity employer, STEMCELL is dedicated to ensuring that every employee feels safe, valued, and respected for who they are.

We know that scientific progress and innovation occur when diverse, creative minds come together and we are committed to nurturing a culture of inclusivity and belonging.

STEMCELL enforces a zero-tolerance policy for any form of discrimination.

Selection decisions are solely based on job-related factors.

The annual salary for this job ranges from:

$139,800.00 - $209,800.00

STEMCELL determines an individual’s pay within the range based on multiple factors including experience, education, job-related skills, and equity within the team or organization. For jobs that are eligible for sales incentives, the range noted above is inclusive of target incentives; actual incentives are based on individual performance results in accordance with company policy. In addition to base salary, STEMCELL offers a comprehensive total rewards package including health benefits, retirement savings, and more.