Account Manager II

Honeywell; London; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading technology solutions provider is seeking an Account Manager to oversee customer engagements in the healthcare market within Southwestern Ontario. The ideal candidate will have post-secondary education in a technical field and 3 years of relevant experience. Responsibilities include maintaining customer relationships, managing sales activities through CRM, and developing strategies based on market insights. Excellent communication and a valid driver’s license are necessary for this role.

Qualifications

• Post-secondary education in a technical field.
• 3 years of experience in Building Technology or Building Automation.
• Valid driver’s license (G).
• Ability to manage multiple priorities in a matrixed environment.

Responsibilities

• Plan, build and maintain relationships with customers in the healthcare market.
• Manage and log all selling activities through CRM software.
• Lead customers through their technological journey.
• Develop win/pricing strategy based on market knowledge.
• Negotiate and close deals.

Skills

Experience in Building Technology

Sales strategy in healthcare

Consultative sales process

Excellent communication skills

Education

Post-secondary education in a technical field

Degree or diploma in building sciences

Tools

SFDC or other CRM platforms

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Overview

We don’t just sell things. We offer solutions to tomorrow’s challenges. Our sales approach begins by identifying customer demands before they become challenges. We’re committed to delivering customer success through our comprehensive expertise in software and technology.

We are looking for an Account Manager to manage all aspects of engagements with existing and new customers for our Honeywell Building Solutions organization in Southwestern Ontario.

Responsibilities

• Plan, build and maintain relationships with customers in the healthcare market.
• Be an expert in the needs of healthcare customers.
• Work with operational teams to bring quick resolution to customer issues and challenges.
• Manage and log all selling activities through enterprise CRM software.
• Utilize network of peers and industry organizations to earn business from new customers.
• Perform account planning, including identifying customers’ key business drivers and stakeholders.
• Learn, understand, and teach the products and technology to our building customers.
• Lead customers through their technological journey by understanding requirements and developing the appropriate Honeywell support team.
• Facilitate customer service contract renewals and increase influence and market share with existing customers.
• Maintain accurate sales forecast using forecasting platform.
• Process and pursue leads delivered by demand generation and marketing teams.
• Collaborate with peers nationwide to capitalize on trends and replicate success.
• Develop win/pricing strategy based on market and customer knowledge and gain leadership approval.
• Negotiate and close deals.
• Consistently exceed quota-carrying goals.
• Travel, including overnight travel within Canada and occasional travel to the US may be required.

Qualifications

YOU MUST HAVE

• Post-secondary education in a technical field.
• 3 years of experience in one or more of the following areas: Building Technology, Building Automation Systems (BAS), HVAC controls strategies, Access Control, CCTV, Fire Alarm.
• Valid driver’s license (G).

WE VALUE

• Post-secondary education.
• Degree or diploma in building sciences or demonstrated expertise in selling HVAC Controls, Fire, or Security solutions.
• Significant experience in:
  • Managing key/strategic accounts using a consultative sales process
• Demonstrated ability to influence at varying levels across the organization (Technical, financial, procurement, and C-suite).
• Ability to handle multiple priorities in a highly matrixed environment.
• Experience selling new recurring maintenance, cyber security, or predictive analytics SaaS solutions.
• Demonstrated domain expertise within healthcare (hospital and long-term care).

Experience with SFDC or other CRM platforms.

A track record of consistently exceeding sales quotas.

Excellent communication skills and basic business acumen – ability to connect business needs to products or services.

Working knowledge of Microsoft Word, Excel, and PowerPoint. Strong work ethic and ability to work independently and in a team selling environment.

Local engagement in industry-specific organizations.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

About Us

Honeywell helps organizations solve the world’s most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by Honeywell Forge software – that help make the world smarter, safer and more sustainable.