Account Manager - Dealer Sales

White Cap Canada; Edmonton; On-site; CAD 45,000 - 65,000; Full time

Job summary

A leading construction supply company in Edmonton is seeking a sales professional to drive customer success and growth. The role involves face-to-face customer interactions, increasing customer value, and developing relationships with decision-makers. Ideal candidates have a degree in a related field and 2-5 years of experience in sales. Competitive salary and opportunities for career development are offered.

Qualifications

• 2-5 years of experience in a related field or MS/MA with 2-4 years of experience.
• Certification required in some areas.

Responsibilities

• Conducts business face-to-face with customers.
• Increases customer value through cross-selling.
• Teams with sales organization for growth initiatives.
• Forecasts and bids for new business.
• Develops relationships with key decision-makers.
• Resolves customer service issues.
• Maintains product knowledge.
• Submits sales administration reports.

Skills

Data analysis

Sales strategies

Customer service

Telesales

Product knowledge

Education

BS/BA in a related discipline

Job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

Job Summary

Primarily responsible for profitably growing sales in assigned customer base and achieving assigned sales growth targets. Prospecting for new accounts and increasing core and cross‑sell opportunities within existing customers. Relentlessly driving customer success and delivering a seamless customer experience by leveraging the power of White Cap tools and resources. This position requires the operation of a Company Vehicle or a Personal Vehicle, and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

Major Tasks, Responsibilities And Key Accountabilities

• Conducts business out in the field via face‑to‑face interactions with both potential and existing customers.
• Increases customer value through cross‑selling.
• Teams with individuals within the sales organization and key Shared Service support personnel to execute sales growth initiatives.
• Forecasts, prospects, and bids for new business to include customers, markets, and additional service opportunities.
• Develops and sustains sales relationships with key decision‑makers and influencers on all levels of an organization.
• Partners with customers, vendors, Credit, and A/R to quickly resolve customer service issues.
• Maintains a current and competent base of product knowledge and applies that knowledge when servicing customers.
• Maintains and submits all required sales administration reports. Regularly attends company meetings.

Nature and Scope

• Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
• Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.
• May provide general guidance/direction to or train junior level support or professional personnel.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.

Education And Experience

• Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.

Preferred Qualifications

• Knowledge of Miller Heiman’s Strategic Selling and Large Account Management Process concepts.
• Prior experience in telesales and possession of proven phone sales skills.
• Knowledge in company product line.

If you’re looking to play a role in building Canada, consider one of our open opportunities. We can’t wait to meet you.

Pay Range

$0.00-$0.00 Annual

Functional Area

Sales

Recruiter

Asante, Kwabena