Account Manager Associate

ASR Group; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading sugar products company in Toronto is seeking a Sales Account Manager responsible for driving growth and managing customer relationships. The role involves negotiation of supply contracts, sales forecasting, and collaboration with various departments. Ideal candidates have a bachelor's degree, at least 3 years of experience in sales or analysis within the food or B2B industry, and proficiency in MS Office. This position offers a hybrid work model between home and the head office.

Qualifications

• Minimum 3 years sales or analyst experience in food or B2B industry.
• Experience in handling customer complaints effectively.
• Dynamic and self-motivated with results-oriented mindset.

Responsibilities

• Negotiate and manage supply contracts for regional accounts.
• Prepare presentations and sales reports for business reviews.
• Develop monthly sales forecasts with the supply chain team.

Skills

Negotiation skills

Sales analysis

Team collaboration

Analytical abilities

Interpersonal skills

Time management

Education

Bachelor’s degree in business administration, food science or food technology

Tools

MS Office (Word, Excel, PowerPoint)

SAP

Business Intelligence tools

Job description

OVERVIEW

The individual is responsible for driving new growth and managing existing relationships within all areas of business including heavy focus on retail and foodservice. Key responsibilities include direct management and negotiation of inside sales accounts, pricing analysis and validation, as well as management of rebates and deductions. The successful candidate must be a team player working with various functions including commodities team, supply chain, finance, customer service and sales administration.

DETAILED ROLES & RESPONSIBILITIES

• Negotiate and manage supply contracts for small to medium sized regional accounts
• Ensure proper coverage of customer market orders with the commodity trading desk
• Effectively manage budgets and sales plans based on corporate objectives
• Work with supply chain to develop monthly sales forecasts by product and customer
• Prepare presentations, business reviews, and sales reports that identify areas for improvement and new business opportunities
• Provide input to customers on market conditions and monthly sales updates
• Run monthly external and internal reports for customer portfolio and act where required
• Reconcile outstanding short payments, deductions and sales accruals. Clear and audit sales deductions and work closely with finance to ensure accruals align with deductions and rebates.
• Fulfil foodservice and retail customer sample requests, complete and submit deal templates, new listing forms.
• Work with various functions in handling and resolving customer complaints

EDUCATION/WORK EXPERIENCE

• Bachelor’s degree in business administration, food science or food technology
• Minimum 3 years sales or analyst experience in food or B2B industry
• Advanced knowledge and proficiency of MS Office (Word, Excel and Powerpoint)
• Experience with SAP and BI is beneficial
• Excellent interpersonal skills, interacts well with multiple departments as required
• Strong analytical abilities
• Dynamic and self-motivated; results oriented
• Excellent time management and priority setting

LOCATION OF ROLE

• Toronto, Ontario (hybrid home and head office)

SUPERVISORY RESPONSIBILITY

• No

For more than 100 years, our employees have taken pride in “Making Life a Little Sweeter” by providing our customers and consumers with quality service and sugar products. Our commitment to that principle drives us in all that we do and encourages us to uphold our company’s high ethical standards of business conduct to ensure our continued success. Redpath Sugar Ltd. is an equal opportunity employer committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live, including those with disabilities. Should you require accommodation or support in any aspect of our recruitment and selection process, we will work with you to meet your needs.