Account Manager

The Acquisition Group; Victoria; On-site; CAD 60,000 - 80,000; Full time

Job summary

A community-focused firm in Victoria seeks an Account Manager to enhance TELUS services in the MDU market. The ideal candidate excels in relationship building and data analysis, driving strategic initiatives to improve market penetration. Join a vibrant team that values growth and innovative solutions.

Benefits

Competitive salary

Medical, dental, and life insurance benefits

All expenses-paid team nights

Flexible schedule

Growth opportunities

Qualifications

• Knowledge of the MDU and property management industry would be an asset.
• Ability to work independently and in a team environment.
• Excellent interpersonal and communication skills.

Responsibilities

• Act as a strategic relationship architect in the MDU market.
• Cultivate partnerships with Developers, Property Managers, and Building Managers.
• Drive the comprehensive 12-month partnership lifecycle.

Job description

Alongside our esteemed partner TELUS Communications, The Acquisition Group is seeking a dynamic Account Manager to revolutionize our Western Strategic Partnership team in the Victoria region. We're looking for more than just an account manager – we need a community builder who can transform buildings into thriving TELUS-powered communities. As our ideal candidate, you're a natural relationship builder with a keen eye for market intelligence and a creative approach to problem-solving. You'll take ownership of developing and executing dynamic 12-month engagement strategies, working closely with Channel Managers to exceed penetration targets in newly opened buildings. Your role combines the art of relationship management with property managers, the science of gathering competitive intelligence, and the creativity of implementing engaging marketing campaigns. Whether you're leveraging our pre-made marketing assets or developing innovative solutions of your own, you'll be instrumental in driving TELUS services market penetration. The perfect candidate excels at both analyzing building-level data and creating memorable resident experiences that convert to sales. If you're passionate about transforming spaces into connected communities and thrive in a role that combines strategic thinking with hands‑on execution, we want to hear from you.

What We Offer:

• Competitive salary
• Medical, dental, and life insurance benefits provided after probation
• All expenses-paid team nights
• No micromanagement – flexible schedule
• Growth opportunities
• Work with a charismatic and supportive team, with ample room for growth and advancement

The Account Manager role consists of the following:

• Act as a strategic relationship architect in the Multi‑Dwelling Unit (MDU) market (apartments, condos, townhouses)
• Cultivate and strengthen partnerships with Developers, Property Managers, and Building Managers
• Drive the comprehensive 12-month partnership lifecycle, from initial contact to sustained growth
• Transform building insights into actionable strategies to enhance TELUS's market penetration
• Utilize Salesforce and CRM tools to capture and analyze building intelligence
• Deliver data‑driven performance reports to Channel Managers
• Identify and pursue new MDU market opportunities within assigned territory
• Participate in cross‑functional team sessions to share ground‑level insights
• Collaborate with TELUS sales support teams to address resident pain points
• Manage building‑level escalations effectively and professionally
• Schedule and conduct strategic reviews with property management
• Deploy targeted marketing materials to support growth initiatives
• Execute customized engagement strategies to drive measurable results
• Contribute to building thriving TELUS‑connected communities through strategic relationship management

Ideal Skillset:

• Knowledge of the MDU and property management industry would be an asset
• Ability to work within a technologically advanced environment
• Ability to work independently, and in a team environment
• Relationship building experience
• Knowledge of TELUS PureFibre

Requirements/Qualifications:

• Enthusiastic and positive personality
• Excellent interpersonal and communication skills
• Passion for growth and success
• Sales experience is an asset
• Able to work in a team environment
• Full‑time hours
• Be flexible with numerous tasks in a day
• Must have a vehicle with valid driver’s license
• Ability to pass a Canadian Criminal Record check with a verdict of CLEAR

Our primary goal is to build and strengthen customer relationships, increase sales within the assigned territory, provide an excellent customer service experience to our building and resident managers and build strong partnerships that will ultimately translate into driving higher TELUS market penetration within these buildings. Apply today to become an Account Manager and represent TELUS Communications in your community.