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Account Manager

Equest

Ottawa

Remote

CAD 80,000 - 100,000

Full time

Today
Be an early applicant

Job summary

A technology solutions company is seeking a high-performing account manager to oversee client relationships and drive new business in Canada. The role requires a strategic sales leader capable of managing existing accounts and contributing to sales and marketing foundations. Bilingual communication in French and English is required, along with a proven track record in sales and familiarity with SaaS or B2B solutions. This position offers a competitive salary, uncapped commissions, and a chance to grow within the company.

Benefits

Competitive base salary + uncapped commissions
3 weeks' vacation
Health & dental benefits
RRSP plans
Employee Stock Ownership Plan

Qualifications

  • Proven track record of hitting and exceeding quotas.
  • Experience selling SaaS or B2B software solutions.
  • Demonstrated curiosity and drive in less structured environments.

Responsibilities

  • Maintain and grow client relationships while seeking new business.
  • Prospect and close new accounts through various channels.
  • Contribute to designing core sales processes and tools.

Skills

Account management
Business development
Communication in French
Communication in English
Sales pipeline management

Tools

Office 365
HubSpot
Job description
Overview

Are you a high-performing account manager with a hunter's instinct and a builder's mindset? Do you thrive in fast-evolving environments where your ideas and initiative can directly shape a company's future?

At Dexco, we're not just looking for someone to manage accounts - we're looking for a strategic sales leader who can help drive growth, build the foundation of our sales and marketing engine, and elevate our presence in the legal tech space.

You'll oversee a robust portfolio of approximately 60 existing clients, while also identifying and winning new business across Canada. But more than that, you'll be instrumental in laying the groundwork for scalable sales and marketing practices - from refining our value proposition to helping implement the tools, playbooks, and processes that will power Dexco's next chapter.

This is a role for someone with strong intrapreneurial spirit : someone who sees opportunity in ambiguity, embraces the early-stage grind, and wants to be a key player in building something great.

About Dexco

Dexco is a business unit of Harris Computer, a subsidiary of Constellation Software Inc. (CSU.TO), dedicated to delivering innovative, client-centric technology solutions for the Canadian legal industry. Our goal is to empower legal professionals with tools that streamline operations, improve service delivery, and boost productivity. We believe in bold ideas, collaboration, and people who want to build.

What You'll Do

This role is a mix of account management, business development, and strategic enablement.

Grow and manage client relationships

  • Maintain and grow a portfolio of about 60 existing client accounts.
  • Become a trusted advisor and ensure long-term client satisfaction and retention.
  • Actively seek upsell / cross-sell opportunities within your accounts.

Hunt and drive new business

  • Prospect and close new accounts through outbound calling, targeted campaigns, events, and referrals.
  • Understand client pain points and present compelling solutions aligned with Dexco's offering.
  • Deliver Dexco's value proposition with conviction and credibility.

Help build our sales & marketing foundation

  • Contribute to the design and rollout of core sales processes, collateral, and performance tools.
  • Collaborate with leadership on defining ideal customer profiles, buyer journeys, and channel strategies.
  • Bring structure, ideas, and systems to support sustainable growth (think : CRM hygiene, pipeline dashboards, outreach templates, etc.).

Be a market guide

  • Stay informed on market trends, client challenges, and competitor offerings.
  • Attend legal tech trade shows and events across Canada.
  • Report field insights that can inform product strategy and marketing.
What We're Looking For
  • We're looking for a versatile,
  • A good command of French and English is required, as the incumbent will be required to communicate frequently in both languages, both orally and in writing. We have colleagues, clients, and partners in Quebec, as well as in the rest of Canada and the United States.
  • Pro who loves both the people side and the building side of sales.
Must-haves
  • A proven track record of hitting and exceeding quotas.
  • Experience selling SaaS or B2B software solutions.
  • Demonstrated curiosity, drive, and comfort working in less structured environments.
  • Ability to build and manage a sales pipeline with discipline and accountability.
  • Familiarity with Office 365 and CRM tools like HubSpot.
Bonus points for
  • Experience selling to professional services firms (legal, financial, etc.).
  • Comfort with CRM administration or sales enablement tools.
  • Being bilingual (French & English)
  • A past experience in a scale-up or fast-growing B2B SaaS company.
What’s in It for You
  • A competitive base salary + uncapped commissions
  • Real opportunities for career growth as we scale
  • 99% Remote work
  • Tons of white space to make your mark - your ideas and input will shape how Dexco grows
Full benefits package
  • 3 weeks' vacation
  • Health & dental
  • RRSP plans
  • Employee Stock Ownership Plan (CSU.TO)
  • Only successful candidates will be contacted

Harris is an Equal Opportunity Employer and members of the following targeted groups are encouraged to apply : women, persons with disabilities, aboriginal peoples and visible minorities. If you are a person with a disability, assistance with the screening and selection process is available on request.

The Harris Talent Acquisition team does not use text messages to contact candidates or solicit confidential information. We encourage all candidates to apply for advertised positions. They will be contacted either by a Harris manager or by a member of the Talent Acquisition team for an interview, once the required criteria have been met.

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