Account Manager

Dexterra; Iqaluit; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading facilities management company in Iqaluit, Nunavut, is seeking an experienced operational leader. You will be responsible for driving revenue growth, managing teams, and ensuring high-quality service delivery. The ideal candidate has at least 2 years of experience in integrated facilities management and strong interpersonal skills. This full-time role does not offer remote work opportunities.

Qualifications

• Minimum of 2 years of operational experience in Integrated Facilities Management.
• Excellent interpersonal and communication skills.
• Strong attention to detail with the ability to manage multiple priorities.

Responsibilities

• Lead revenue growth and ensure profitability for assigned accounts.
• Build and maintain strong client relationships through excellent service delivery.
• Manage mentor and inspire on-site teams to achieve performance goals.

Skills

Business Development

Data Analysis

Cement Plant

Business Support

Job description

Key Responsibilities

• Lead revenue growth and ensure profitability for assigned accounts
• Build and maintain strong client relationships through excellent service delivery
• Manage mentor and inspire on-site teams to achieve performance goals
• Identify and pursue new business opportunities to drive account growth
• Oversee resource planning scheduling and workforce optimization
• Recruit onboard and train team members to support operational success
• Ensure compliance with safety standards and quality assurance protocols
• Drive client satisfaction and long‑term account retention

Competencies for Success

• Strong leadership presence with the ability to influence and inspire
• Results‑oriented with a focus on operational excellence and execution
• High level of accountability for self and others
• Collaborative mindset and commitment to team success
• Exceptional attention to detail and organizational skills
• Comfortable using data and technology to inform decisions
• Committed to inclusive leadership ensuring every voice is heard

Who Are We Looking For

• Minimum of 2 years of operational experience in Integrated Facilities Management
• Awareness of technical elements needed to deliver services support
• Attracts develops and retains employees providing a safe supportive work environment supporting People strategies
• Excellent interpersonal and communication skills.
• Strong attention to detail with the ability to manage multiple priorities in a fast paced and deadline driven environment.
• Must pass a Federal criminal background check

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Indigenous status or any other legally protected factors. Disability‑related accommodations during the hiring selection process are available upon request.

Remote Work: No

Employment Type: Full‑time

Key Skills: Business Development, Cement Plant, Business Support, Data Analysis, ASP