Account Manager

GardaWorld; Halifax; On-site; CAD 60,000 - 70,000; Full time

Job summary

A leading security services firm in Halifax is seeking an Account Manager to empower key client portfolios and ensure operational excellence. This role demands strong leadership, excellent communication skills, and 3-5 years of experience in operations or client management. A competitive salary and comprehensive benefits await the right candidate in a supportive team-driven environment.

Benefits

Competitive salary

Comprehensive health and benefits package

Career development through GardaWorld Campus

Supportive team environment

Qualifications

• 3-5 years of experience in operations or client management.
• Strong leadership and team development skills.
• Excellent communication and client presentation abilities.
• Highly organized, with the ability to manage multiple priorities.
• Must be eligible to work in Canada.

Responsibilities

• Own key client portfolios and drive operational excellence.
• Oversee daily operations to ensure 24/7 service delivery.
• Monitor performance indicators such as open shifts and overtime.
• Collaborate with internal teams to maintain seamless operations.
• Support business growth by identifying service opportunities.

Skills

Leadership skills

Client management

Communication

Organizational skills

Job description

Account Manager

Business Unit: Security Services

Career Area: Operations and Administration

Location

Halifax, Nova Scotia, CA

Join GardaWorld. Make a difference!

At GardaWorld, we don’t just fill roles, we empower people. We’re looking for a proactive, people-first leader to take ownership of key client portfolios and drive operational excellence. If you're passionate about service, building strong relationships, and leading high‑performing teams, this is your opportunity to do impactful work in a dynamic and essential industry.

What’s in it for you?

• Competitive salary range of $60K - 70K + comprehensive benefits
• Comprehensive health and benefits package
• Career development through GardaWorld Campus
• A supportive, people‑driven team environment
• Build strong relationships with clients and ensure their satisfaction
• Lead Embedded Managers, Supervisors, and frontline security staff across multiple locations
• Oversee daily operations and ensure 24/7 service delivery through coordination with the Control Centre
• Monitor key performance indicators such as open shifts, sub usage, and overtime
• Collaborate with Talent Acquisition, Payroll, and Billing teams to maintain seamless operations
• Support business growth by identifying service opportunities and working with our Business Development team

Account Manager Qualifications

• 3-5 years of experience in operations or client management
• Strong leadership and team development skills
• Excellent communication and client presentation abilities
• Highly organized, with the ability to manage multiple priorities
• Must be eligible to work in Canada

Apply today – your leadership can make a difference!
Join a team that protects what matters most. At GardaWorld, leadership starts with purpose, and your opportunity to make an impact starts here.

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.