Account Manager

Hilti Group; Eastern Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading construction solutions provider is looking for an account manager in Kingston, Ontario. The ideal candidate should have at least three years of outside sales experience, strong customer relationship skills, and the ability to manage their own schedule. The role involves demonstrating construction tools and maintaining SalesForce records. A comprehensive benefits package, including medical and wellness programs, is offered.

Benefits

Medical, Dental, and Vision insurance

Paid Time Off and holidays

Education reimbursement

Opportunities for growth

Qualifications

• 3+ years of outside sales experience, ideally with set targets.
• Participate in international business travel for training in the USA.
• Valid driver’s license is required.

Responsibilities

• Manage a portfolio of customer accounts and build relationships.
• Create a daily schedule to optimize client potential in assigned territory.
• Use Salesforce to track sales progress and customer interactions.

Skills

Outside sales experience

Time and territory management

Customer relationship building

Hands-on attitude

Education

High School diploma or GED

Bachelor’s degree preferred

Tools

Salesforce

Job description

What's the role?

Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You’ll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high level customer consultation.

Who is Hilti?

Hilti is making construction better by fulfilling our customers' promise as being the best partner for productivity, safety, and sustainability. We challenge norms to bring innovative, top-of-line solutions to the global construction industry, and beyond. Hilti is where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

What does the role involve?

• Building relationships – you’ll meet with customers at a moment’s notice or be actively present to capture the perfect business opportunity. You understand to create value in account(s) through long‑term, profitable relationships
• Time and Territory Management (TTM) - creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory
• Be a Hilti Champion – you’ll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace
• Tracking your progress – you’ll utilize Salesforce to record all the interactions you had to make a sale as reporting is a key part of this role

What do we offer?

In addition to a competitive base salary and uncapped bonus potential, we offer a robust benefits package including :

• Medical / Dental / Vision effective the first day of the month following employment
• Team member Only coverage premiums paid by Hilti
• Basic Life, Accident and Disability (AD&D) insurance paid by Hilti
• Business Travel Accident paid by Hilti
• Basic Dependent Life Insurance paid by Hilti
• Option Life, AD&D, and Critical Illness for team member and dependents
• Short-term Disability paid by Hilti
• Registered pension plan with dollar-for-dollar matching up to 5%. Eligible to participate after 12 months of continuous service with immediate vesting
• Generous Paid Time Off policy and holidays including two days to give back to your local community
• Paid parental leave, sabbaticals, military leave
• Education reimbursement
• Up to five days per year of back‑up daycare
• Employee Assistance Program (EAP), company-paid wellness screenings
• Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate

What you need is :

• At least three years of outside sales experience – preferably in an environment with set targets
• Participate in the international business travel, to the United States for your initial training. Please note that any travel visa requirements will be your responsibility to obtain and needs to be in hand before applying
• High School diploma or GED required ( known as the CAED - Canadian Adult Education Credential); Bachelor’s degree preferred
• Hands‑on attitude – you'll be demonstrating our tools to our customers, using platforms such as Salesforce to keep track of everything, and collaborate with a variety of departments
• Maintain a valid driver’s license – we'll provide you with a company car, be sure you’re ready to drive
• Excellent time and territory management skills
• Must be able to walk on construction projects, climb scaffolding, and lift as much as 65 pounds at any given time
• Work a flexible and varied schedule