Account Manager

SciLeads; Canada; Remote; CAD 60,000 - 80,000; Full time

Job summary

A fast-growing SaaS company in Canada is seeking an Account Manager to manage and expand customer relationships in the Scientific market. This role involves driving revenue growth, ensuring renewals, and identifying upsell opportunities. Ideal candidates will have over two years of experience in a sales environment, particularly within the Scientific Industry. You will work closely with Customer Success teams to maximize retention and growth, and enjoy a flexible working culture with various allowances. Join us in making an impactful career move!

Benefits

$1150 CAD home office allowance

$300 CAD personal development allowance

Flexible working culture

Quarterly meet-ups

A day off for your birthday!

Qualifications

• 2+ years’ experience in a fast-paced sales environment.
• Experience in the Scientific Industry.
• Proven track record of exceeding sales targets.

Responsibilities

• Manage customer relationships to ensure renewals.
• Identify upsell opportunities to drive revenue.
• Work with teams to maximize account retention.
• Achieve sales targets consistently.

Skills

Account management

Sales experience

Relationship-building

Organizational skills

Communication skills

Job description

SciLeads is a remote, fast-growing SaaS company focused on providing market and sales intelligence to the life science and pharmaceutical industry. We’re an award winning company, and have been listed as one of Deloitte’s fastest growing tech companies for four years in a row. We are passionate about putting people first and committed to creating an outstanding employee experience as a remote working company. Come grow your career with us!

About the Role

We’re looking for a new member of the growing Canadian remote team (currently around 27 people) who is passionate about sales, tech‑savvy and understands the Scientific markets.

This role is all about managing and expanding existing customer relationships, ensuring renewals, driving revenue growth, and identifying upsell opportunities. You’ll work closely with our Customer Success and SDR teams to maximize account retention and uncover new growth potential.

This is an excellent opportunity to join a growing team, working closely with sales leadership to drive strategy and expand key accounts. Last year, we promoted over 23% of our employees, and as we continue to scale, there will be plenty of opportunities for career development and advancement within SciLeads.

If you are ready to make a huge impact, enjoy autonomy, and want to grow your career at an innovative company – apply now!

Key Responsibilities

• Ensure renewals of key accounts by building strong relationships and addressing customer needs
• Identify and capitalize on upsell opportunities within existing accounts to drive additional revenue
• Develop and execute strategic account plans to expand usage and adoption across different teams within current customers
• Work closely with the Customer Success and SDR teams to maximize account retention and identify growth opportunities
• Consistently close deals, hitting sales targets and exceeding quota
• Engage with sales and marketing decision makers to demonstrate how SciLeads can drive revenue for their business
• Own, report and forecast sales activity
• Attend Scientific Tradeshows (though only if travel is your thing)

Essential Skills and Experience

• 2+ years’ experience working as an Account Manager in a fast‑paced sales environment
• Background in selling within the Scientific Industry
• A track record of achieving and exceeding sales targets
• High level of drive and a competitive mindset
• Excellent communication and relationship‑building skills
• Strong organisational and time management skills
• Positive attitude, high energy, and a sense of urgency

Desirable Skills and Experience

• Experience in SaaS sales
• Familiarity with sales methodologies such as the Sandler methodology
• An interest in life science, biopharma, and biotechnology industries
• Fully remote working
• $1150 CAD home office allowance
• $300 CAD personal development allowance
• A day off for your birthday!
• Women in Business NI Membership
• A truly flexible working culture
• Quarterly meet ups
• Virtual office to hang out with colleagues

SciLeads is an equal opportunities employer, we welcome and encourage applications of all nationalities, backgrounds and genders. This job posting is for an active position in SciLeads.

Our application process is designed to be quick and easy! We value your time, so we won’t ask you to rewrite your CV. All we ask is that you upload your CV and fill in all the mandatory fields. Any additional fields are for you to provide us with more information if you wish to do so.