Account Executive, Ticket Sales & Services

Ottawa Senators; Belleville; On-site; CAD 40,000 - 60,000; Full time

Job summary

A professional sports team in Ontario is seeking an Account Executive focused on developing their ticketing portfolio. Responsibilities include meeting sales targets for season tickets and maintaining client relationships. Candidates should have a degree in business administration or sports management, along with 1-2 years of experience in outbound sales. Strong communication and organizational skills are essential, and the role involves working non-traditional hours, including nights and weekends.

Qualifications

• 1-2 years of previous experience in an outbound sales position in a professional sports environment.
• Exceptional written and verbal communication skills.
• A demonstrated interest in sales and service within professional sports.

Responsibilities

• Meet and exceed sales targets for various ticket packages.
• Generate new sales revenue through multiple methods.
• Maintain detailed records of prospects and clients.
• Execute sales events to promote ticket packages.
• Provide customer service and resolve ticketing issues.

Skills

Sales skills

Communication

Relationship management

Organization

Self-directed

Education

University/College Degree in business administration or sports management

Job description

Job Summary

The Belleville Senators (AHL Affiliate of Ottawa Senators) are seeking an Account Executive to aid in the development of the team’s ticketing portfolio. This includes both the sale and retention of season tickets, flex packages, group experiences and premium hospitality. The individual will be responsible for prospecting new opportunities, closing and retaining business, and maintaining respective relationships. The position exists within the Department of Business Development.

Essential Duties & Responsibilities

The candidate will primarily be responsible for:

• Meeting and exceeding sales targets for season tickets, flex packages, group tickets and premium hospitality
• Generating new sales revenue through prospecting, outbound calls, client meetings, customized emails, team-related events, upselling and generating referrals, among other methods
• Maintain detailed and accurate record of all prospects, active leads and current clients in database
• Develop and execute sales events to promote and sell ticket packages
• Perform in-game responsibilities, including group sales execution, client entertainment and sales booth
• Provide customer service and aid in the resolution of ticketing issues with fans as they arise
• Other duties as assigned

Job Requirements

• University/College Degree in business administration, sports management or a related field
• 1-2 years of previous experience in an outbound sales position and/or professional sports environment
• A demonstrated interest in and affluence for sales and service within professional sports
• Comfort within a results oriented atmosphere that includes over the telephone and in-person sales
• Exceptional written and verbal communication as well as relationship management skills
• Be self-directed and able to work independently with integrity
• Effective organization and prioritization, with the ability to adapt to rapidly changing demands
• A strong work ethic and desire to build a career in the professional sports industry
• Able to work non-traditional hours, including nights, weekends, holidays and game days as needed
• An entirely professional attitude and demeanor at all times

We would like to thank all applicants for applying; however, only those applicants selected for an interview will be contacted. Applications received will be maintained on file for a period of 6 months and may be referenced for future staffing requirements.

Senators Sports & Entertainment supports the goals of Ontario Regulation 191/11 - Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at 613-599-0250 if you require disability-related accommodation in order to participate in the recruitment process.

SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities.