Account Executive, Sales (Basketball)

MLSE (Maple Leaf Sports & Entertainment Partnership); Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading sports and entertainment organization in Toronto is seeking an Account Executive to drive ticket sales for the Toronto Raptors and Raptors 905. This role involves generating leads, building client relationships, and delivering exceptional service. Ideal candidates should have a proactive attitude and at least 1-2 years of sales experience. Join us to help elevate the fan experience and be part of a passionate team.

Qualifications

• 1-2 years of experience in developing sales and service relationships.
• Self-starter mindset with energy, focus, and resilience.
• Available to work evenings, weekends, and holidays as required.
• Confidence in making sales calls.

Responsibilities

• Drive revenue through acquiring new ticket accounts.
• Proactively generate new leads and business opportunities.
• Exceed sales goals for new business across ticket inventory.
• Provide world-class service to prospective clients.

Skills

Sales relationship building

Proactive lead generation

Excellent communication

Goal-driven mindset

Tools

Microsoft 360

Salesforce

TicketMaster

ARCHTICS

Job description

Powered by Passion. United by Purpose. Build for Impact.

At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities – united as one.

We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose.

From the ice to the pitch, the hardwood to the digital arena, we’re proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

We bring these teams – and world-class entertainment – to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club.

Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we’ve invested more than $45 million into Ontario communities – and we’re just getting started.

This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves.

So, if you're ready to play with purpose, grow with passion, and win as one, we’d love to have you on our team.

We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed, we encourage you to apply. Your unique perspective, transferable skills, and lived experience may be exactly what we’re looking for.

Job Description

As a key contributor to the Basketball Sales Team, the Account Executive, Sales is responsible for driving revenue through the acquisition of new Toronto Raptors and Raptors 905 ticket accounts, including season seats, partial packs, and premium inventory such as courtside seating. This role also provides support for select group sales initiatives to help maximize overall ticketing business at Scotiabank Arena and Paramount Fine Foods Centre.

In this role, you’ll play an active role in identifying and closing new business opportunities, building relationships with prospective and returning clients and delivering tailored experiences through outbound sales efforts and game‑day hosting.

To succeed, you must be a proactive, goal‑driven individual who thrives in a fast‑paced environment and is passionate about delivering exceptional service and experiences. This role is perfect for someone eager to grow their career in sports sales while contributing to our shared purpose.

Key Responsibilities

• Be a dependable and collaborative teammate, contributing to a positive and high‑energy sales environment by sharing ideas, supporting peers, and working collectively toward team goals.
• Proactively generate new leads and business opportunities by prospecting through high‑volume outreach and relationship‑building.
• Exceed sales goals for new business across season seats, partial packs, and premium ticket inventory through outbound prospecting, in‑person appointments, and tailored proposals.
• Develop and execute strategic business development initiatives by identifying new industries, verticals, and market segments to expand the ticket member base.
• Provide world‑class service to prospective clients — cultivating long‑term relationships and ensuring each touchpoint reflects a premium, fan‑first experience.
• Support the execution of select group sales events and activations as needed — collaborating with internal teams to deliver high‑quality fan experiences.
• Represent the organization externally at networking events, community functions, and industry conferences to generate new business opportunities and enhance brand presence.
• Actively participate in team meetings and planning sessions, offering feedback and contributing ideas that support sales campaigns and revenue growth strategies.
• Support the development and upkeep of sales materials and outreach tools, ensuring messaging is clear, consistent, and effective across new business efforts.
• Maintain a strong, professional presence during high‑volume periods, staying focused, adaptable, and committed to team success in a fast‑paced, high‑pressure environment.
• Confident user of Microsoft 360 – Word, Excel, Outlook, PowerPoint.
• TicketMaster and/or ARCHTICS knowledge is an asset but not crucial.
• Salesforce knowledge would be an asset.

Qualifications

Note: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience. We invite you to please share this with us.

• 1-2 years of experience in developing sales and service relationships.
• Demonstrate a self‑starter mindset, consistently bringing energy, focus, and resilience to each workday, especially in a fast‑paced, high‑pressure sales environment.
• Available to work evenings, weekends, and holidays as required.
• Displays confidence and ability to make sales calls.
• Consistent record of building and developing professional relationships.
• Strategic at listening, understanding, and presenting in detail.
• Willingness to mentor and be coached with the bravery to try new things and learn from the results.
• Highly motivated individuals with a strong desire to build a career in the sports business.
• Shown to perform well under timelines; prioritize simultaneously.
• Confident user of Microsoft 360 – Word, Excel, Outlook, PowerPoint.
• TicketMaster and/or ARCHTICS knowledge is an asset but not crucial.
• Salesforce knowledge would be an asset.

Please apply by: Wednesday, November 26 at 11:59 pm.

We’re glad you’re here. Once you apply, we’ll follow up by email, and you can track everything in your Candidate Portal. Want instant updates? Opt‑in for SMS notifications to stay in the loop.

At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [e-mail]. This email is only for accommodation requests. Resumes sent to this email address will not be considered.