Account Director

Syneos Health; Canada; Remote; CAD 100,000 - 125,000; Full time

Job summary

A leading healthcare solutions provider is looking for a professional to manage projects and customer support for pharmaceutical accounts. This remote position requires 6+ years of experience in healthcare or communications. Responsibilities include overseeing communication development, managing project timelines, and mentoring junior staff. The role is ideal for multitaskers who thrive under pressure.

Qualifications

• 6+ years of experience in healthcare and/or communications industries.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Serve as point of contact for customers, providing updates.
• Lead development of communications including press releases and presentations.
• Manage project timelines and delegate work.
• Mentor and coach junior team members.

Skills

Multitasking

Project management

Communication

Job description

Updated: Yesterday

Location: Remote, Remote, Canada

Job ID:12462

You look beneath the surface to uncover creative, measurable, and more importantly, impactful solutions.

In this role, you will effectively manage projects and customer support for fast‑paced, exciting pharmaceutical accounts. You will work with smart, engaged clients who appreciate attention to detail, collaboration, and quick thinking.

Responsibilities

• Serve as point‑of‑contact for customers, providing proactive updates on deliverable status
• Lead development of external and internal communications including press releases, key messages, website content, patient engagement content, video scripts, social media content, sponsored content and presentations for meetings, summits, planning, etc.
• Manage project timelines and action plans, delegating work and supporting team operations
• Mentor and coach junior team members

Qualifications

• 6+ years’ experience in a professional environment within the healthcare and/or communications industries
• Ability to multitask and perform under pressure in a fast‑paced (but fun) environment, meeting internal and external deadlines

Desired Requirements

• Agency experience
• Understanding of FDA/regulatory agencies approval process and experience with scenario planning
• Understanding of social media processes/tools/approach/regulations, corporate review processes, healthcare regulations/pharma industry and issues management
• Experience in media relations, data communications, disease state awareness campaigns, and corporate communications

W o r k H e r e M a t t e r s E v e r y w h e r e | How are you inspired to change lives?

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, marital status, ethnicity, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, or any other legally protected status. If you are an individual with a disability who requires reasonable accommodation to complete any part of our application process, please contact us at: Email: Email: [emailprotected]