Account Development Representative

ROSS; Vaughan; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading telecommunications company is seeking an Account Development Representative in Vaughan, Canada. This role focuses on client retention and identifying opportunities for expanding services. The ideal candidate has 2-3 years of experience in inside sales or account management, excellent organizational skills, and proficiency in CRM tools. The position offers a comprehensive benefits package and a dynamic work environment.

Benefits

Comprehensive benefits package

Generous vacation entitlements

Flexible work schedules

Dynamic work environment

Group RRSP

Employee Share Purchase Plan with corporate match

Qualifications

• 2-3 years of successful Inside sales or account management experience.
• Ability to enhance existing business relationships.
• Demonstrated business growth through increased sales.

Responsibilities

• Connect with client base to support retention and identify opportunities.
• Pass opportunities to Account Executives for proposals and implementation.
• Meet revenue increase and retention targets.

Skills

Inside sales experience

Customer service

Strong business acumen

Organizational skills

Time management

Telecom sales experience

CRM management

Tools

Microsoft Dynamics

Job description

Account Development Representative

Our client is a successful Canadian owned operator that has been providing businesses in Canada with carrier‑grade wireless broadband, voice and data communications services since 2001. As a national broadband service provider we own and manage our wireless IP network in 46 major markets across Canada, serving more than 6,200 customer locations.

Role and Responsibilities

Reporting to a Regional Sales Manager and working closely with a team of Account Executives, the person in this newly created role will be responsible for reaching out and connecting with our client base on a regular basis. They will have a dual focus of supporting retention and identifying and qualifying opportunities to expand existing capacity or add new services to address new or changing business requirements. Once the rep's have engaged the right contacts at a client to be able to articulate the opportunity they pass it on to the Account Executive of record on the account who is responsible for any proposals, contract negotiations and implementation support required by the sales team. This individual will be responsible for meeting formal revenue increase and retention targets.

Required skills and experience

• 2-3 years of successful Inside sales, account management and/or business to business sales experience.
• Demonstrated ability to provide excellent customer service and ability to grow / enhance existing business relationships.
• Strong business acumen.
• Excellent organizational skills and ability to prioritize a high volume of activities.
• Strong time management.
• Telecom experience (ideally in sales) is considered an asset.
• Demonstrated ability to grow business by increasing sales to existing customers.
• Experience managing client contact and follow up with a CRM, preferably Microsoft Dynamics is a definite asset.

What They Offer

• A comprehensive benefits package.
• Generous vacation entitlements.
• Flexible work schedules.
• A dynamic and fun work environment.
• Group RRSP.
• Employee Share Purchase Plan with a corporate match.
• And much more…