Account Data Management Administrator (6 month contract) - Montreal, QC

JFL; Montreal; On-site; CAD 30,000 - 60,000; Full time

Job summary

A financial institution in Montreal is seeking a Reconciliation Administrator to maintain reconciliation systems and collaborate with various teams. The ideal candidate must be detail-oriented, bilingual, and have strong customer service skills. This role requires excellent communication and the ability to innovate within the reconciliation process. Previous experience with Excel and databases is advantageous.

Qualifications

• Strong customer service and proactive handling of customer issues.
• Must be innovative with a high level of self-motivation.
• Bilingual in French and English is required.

Responsibilities

• Champion a customer-focused culture and deepen client relationships.
• Maintain and run automated reconciliation processes.
• Work collaboratively with custodians and team members.
• Design improve rules for automated reconciliation.

Skills

Attention to detail

Customer service

Proactive management of issues

Excellent communication skills

Bilingual (French and English)

Tools

Excel

Databases

Job description

Is this role right for you?

In this role you will :

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Maintain reconciliation systems
• Verify if reconciliation process is ready to start early in the morning
• Run a daily automated reconciliation process
• Enter FX trades in bulk
• Reconciliation of Pooled Fund NAVS
• Design and develop rules to improve the automated reconciliation process
• Communicate within reconciliation department and operations as a whole to assure a successful team effort.
• Review processes with assigned custodians to be certain best procedures are in place.
• The Reconciliation Administrator must work with the Trade Settlement Specialist, and other Account and Reconciliation Administrators as a team to maintain accurate records.
• Report questions and anomalies
• Answer ad-hoc system or process related queries for staff
• Involvement in accounts set-up
• Understand how JFL’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his / her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML / ATF / sanctions and conduct risk.
• Champions a high performance environment and contributes to an inclusive work environment

The Must Haves :

• High-level of attention to detail and accuracy.
• Strong customer service.
• Proactive and professional when managing customer issues
• Reliable, with a good sense of judgment.
• Innovative and eager for involvement in news projects and initiatives.
• Excellent communication skills, both written and verbal.
• High levels of self-motivation and self-discipline.
• Bilingual, French and English.

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have :

• Superior attention to detail and accuracy
• Extensive knowledge of Excel
• Numbers oriented
• Knowledge of finance investment terminology
• Ability to stay interested and engaged in a repetitive work environment
• Ability to troubleshoot and resolve errors
• Self-starter; can work both independently and in a team environment
• Ability to prioritize work to balance multiple tasks.
• Experience in databases

In addition to French, the successful candidate must also have sufficient knowledge of English, as the work involves interacting and collaborating regularly with groups and individuals based in Toronto, as well as constantly interacting with other people, including clients, who speak English, locally and elsewhere.