Account Coordinator - Experiential Marketing

AIP Connect; Markham; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading marketing production company in York Region, Markham, is seeking an energetic Account Coordinator to support client and project management efforts. The successful candidate will assist in day-to-day communications, document meetings, and ensure projects move smoothly across departments. Ideal for those with at least 2 years of account experience, this role provides an excellent opportunity to contribute to dynamic projects. Strong organizational and communication skills are essential for success in this position.

Qualifications

• Minimum 2 years of account experience at a Marketing Production Agency or similar.
• Strong organizational skills are necessary for managing multiple projects.
• Ability to communicate effectively in both writing and speaking.

Responsibilities

• Assist Account Managers with client communications and project management.
• Document and track meeting notes and action items for timely follow-ups.
• Prepare client-facing materials including agendas and status reports.
• Coordinate internal workflows and schedule meetings effectively.
• Support budget tracking and vendor communications.
• Attend production calls and on-site events for logistical support.

Skills

Organizational skills

Attention to detail

Written communication

Verbal communication

Proactive attitude

Job description

Our client is a global one‑stop Marketing Production company. For over 25 years they have fostered long‑standing relationships with clients, agencies, vendors, and field teams. They are successful because they provide uncompromising guidance and support in any way necessary.

Their philosophy is, we never say no to a project. Over time they’ve seen projects from weird to wonderful, and everywhere in between. An endless opportunity to bring wild ideas to the table is highly encouraged!

For this onsite role we are looking for an energetic, highly organized, and detail‑oriented Account Coordinator. The Account Coordinator acts as a crucial link between the Account Services team, the Production/Creative teams, and the client, supporting all phases of a project through final to delivery.

If you thrive in a dynamic environment and have a passion for bringing complex, exciting experiences to life, this is the perfect opportunity to kick‑start your career in experiential production!

Key Responsibilities

Client and Account Support

• Assist Account Managers and Directors in day‑to‑day client communication and project management.
• Document and distribute detailed meeting notes (internal and external) and track action items to ensure timely follow‑up.
• Help prepare client‑facing materials, including agendas, presentations, status reports, and wrap‑up summaries.
• Maintain accurate and up‑to‑date client files, contact lists, and project documentation.

Project Coordination & Administration

• Support the internal workflow process, ensuring projects move efficiently between departments.
• Coordinate the scheduling of internal and external meetings, including booking rooms/virtual space.
• Assist with budget tracking and processing of invoices, vendor purchase orders (POs), and expense reports, ensuring all documentation is accurate and submitted on time.
• Support the sourcing and organization of event materials, merchandise, and collateral.
• Attend production calls and on‑site events as needed to provide logistical and administrative support.

Required Skills & Experience

• 2+ years of account experience at an XM or Production Agency.
• Exceptional organizational skills and a keen attention to detail.
• Excellent written and verbal communication skills.
• A proactive, can‑do attitude and a strong sense of ownership.

AIP Connect believes in equal opportunity. Our recruitment consultants are committed to inclusive recruitment and selection practices and will not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation.

Accessibility: If you need any accommodations during the interview process, please let us know.

For the most accurate and up‑to‑date details on this role, please refer directly to AIP Connect’s careers page, as third‑party sites may not reflect current information.