Account Coordinator (Client Management)

Fintel Connect; Vancouver; On-site; CAD 50,000 - 65,000; Full time

Job summary

A financial services marketing firm is seeking an Account Coordinator to manage and optimize affiliate partnerships. The role involves client management, achieving key performance indicators, and providing insights into client needs. Ideal candidates should possess a bachelor’s degree in Marketing or related fields, have strong customer relationship skills, and be detail-oriented. The company offers a hybrid work schedule and comprehensive benefits.

Benefits

Competitive base salary

Comprehensive health benefits

Paid personal days

Paid volunteer time

Frequent team events

Qualifications

• 1+ years of related work experience.
• Self-motivated and demonstrates initiative.
• Excellent customer relationship management skills.

Responsibilities

• Contribute to program strategies.
• Demonstrate leadership skills with clients.
• Recruit and activate affiliates.

Skills

Customer relationship management

Analytical skills

Negotiation skills

Attention to detail

Time management

Education

Bachelor's degree in Marketing or related field

Tools

MS Word

Excel

Outlook

PowerPoint

WordPress

Job description

Overview

The Opportunity :

We’re building something that matters to the future of financial services marketing—and we’re looking for others who are just as motivated.

If you have agency experience – we want to hear from you.

The Why :

• A competitive base salary
• A rapidly growing organization with genuine opportunities for career advancement and ongoing skill development
• Comprehensive health and wellness benefits
• 5 Paid personal days
• Paid volunteer time
• A balanced hybrid schedule— focused on in-office collaboration while benefiting from one remote workday per week
• Frequent team events & activities
• Summer Friday’s

The Who :

Fintel Connect is focused on making a meaningful impact. As a leading full-service affiliate marketing solution for financial institutions across North America, we’re building a team of driven, thoughtful people who want to help shape the future of performance marketing—and see the results of their work in real time.

Is it you we are looking for?

As part of our team, you will manage and optimize a portfolio of affiliate partners while recruiting new ones to drive growth and expand market presence. As an Account Coordinator, you will assist with all matters relating to client management including but not limited to : managing regular client meetings, hitting KPIs within budget, delivering reporting deadlines, recruiting new publisher partners and contributing to affiliate strategies.

You're an ideal candidate if you are detail-oriented, well-spoken, resourceful and have strong interpersonal skills that will foster genuine relationships with Fintel Connect partners, affiliates and clients alike.

Responsibilities

• Contribute to program strategies
• Demonstrate client relationship management and leadership skills internally and externally; creating an environment of trust and consultation
• Recruit and activate affiliates for your programs with a focus on new and exciting opportunities
• Meet program targets : increase affiliate traffic, conversions and approvals for your client roster
• Monitor industry news, competitors, and affiliate websites daily to help stay on top of trends and changes
• Increase affiliate traffic and conversions for assigned affiliate programs
• Perform Monthly ROI analysis on affiliate programs and commission deals
• Share knowledge with teammates through support, training and sharing of experiences
• Demonstrate a clear understanding of individual client’s needs, their businesses and objectives
• Offer insight and guidance to troubleshoot and respond to client queries
• Create and manage campaign assets as required
• Gain expert system knowledge and in-depth comprehension of Fintel\'s proprietary tracking software to troubleshoot and lead when necessary
• Monitor affiliate content and coverage as needed to ensure compliance with program terms

Qualifications

• Bachelor\'s degree in Marketing, Business, Commerce, Public relations or related fields
• 1+ years of related work experience
• Self-motivated and demonstrates initiative
• Excellent customer relationship management skills and ability to develop strategic partnerships
• Ability to work under pressure and deliver in results and goal-oriented organization
• Adaptable team player that is career-oriented
• Effective written and spoken communication in English Strong negotiation, analytical and implementation skills
• High attention to detail and strong writing and data analysis skills
• Proficient in MS Word, Excel, Outlook, PowerPoint, WordPress
• Knowledge of SEO, PPC, and email marketing an asset
• Legally entitled to work in Canada

At Fintel Connect, we are committed to fostering a diverse and inclusive workplace as an equal opportunity employer. We embrace individuals of all backgrounds, ensuring that everyone has the opportunity to thrive and succeed. Join us and be part of a team shaping the future of growth in the financial sector. For more about us, visit our website : Fintel Connect

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