Account Coordinator

Lemieux Bédard; Sherbrooke; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A leading marketing firm in Sherbrooke is looking for a candidate who embodies effective client and internal management skills. This role requires a bachelor's degree in marketing or a related field and proficiency in English for communication with clients and suppliers. You'll manage project timelines, prepare documentation, and ensure quality control while being part of a dynamic team committed to inclusion and community involvement. Benefits include flexible hours, group insurance, and vibrant team activities.

Benefits

Group insurance coverage

Flexible 37.5-hour work week

Attractive vacation time

Possibility of working abroad

Training program

Year-round activities

Qualifications

• General interest in science.
• Intermediate to advanced English required for client communication.

Responsibilities

• Send project files and answer client questions during production.
• Prepare documents for project billing and supervise content development.
• Ensure quality control and monitor project timelines.

Skills

Full command of MS Office Suite (Excel, Word, PowerPoint)

Effective and methodical priority management

Team player who is attentive to detail

Able to organize multiple tasks and meet deadlines

Education

Bachelor’s degree in marketing, business, communications, or commerce

Bachelor’s degree in science with a minor in marketing, business, communications, or commerce

Job description

Live the LB difference!

Skills

• Full command of MS Office Suite (Excel, Word, PowerPoint)
• Effective and methodical priority management
• Team player who is attentive to detail
• Able to organize multiple tasks and meet deadlines

Requirements

• Bachelor’s degree with a focus in marketing, business, communications, and/or commerce

or

• Bachelor’s degree with a focus in science, with a minor, diploma, or certificate in marketing, business, communications, and/or commerce
• General interest in science
• Intermediate to advanced English: provide frequent written and verbal follow-ups to English-speaking clients and suppliers; hold conversations on a regular basis

Main Responsibilities

Client Management

• Send project files to parties involved at every step of production
• Promptly answer client questions and requests pertaining to project production
• Update clients on project status and expected delivery dates
• Create budget estimates and schedules and convey these to clients
• Maintain work-in-progress records
• Participate in and document discussions during client meetings and conference calls

Internal Management

• Prepare materials required to start up a new project
• Prepare all documents related to billing a basic project
• Supervise content development and follow up on corrections
• Ensure quality control before delivery
• Monitor adherence to project timelines
• Provide clients and suppliers with final files, and close files

Benefits

• Group insurance coverage (50% of premiums are employer-paid) with free access to telemedicine
• Flexible 37.5-hour work week in a hybrid formula
• Attractive vacation time, welcome days, work-life balance days, and more
• Summer schedule to enjoy Friday afternoons off (4 months)
• Possibility of working abroad for a period of 1 month
• Training program and personalized professional happiness meetings
• Year-round wow activities (yoga sessions, beer tasting, bowling, summer/Christmas parties, etc.)
• A dynamic team of 100+ employees across Canada with offices in Sherbrooke and Montréal
• A socially responsible company involved in its community and a respectful workplace that promotes inclusion, diversity, and individual well-being