Account Coordinator

Univar Solutions; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A global chemical distributor is seeking an Account Coordinator to support the sales cycle and assist Account Managers. Responsibilities include developing business relationships, managing customer requests, and ensuring exceptional service. Candidates should have a college diploma or university degree in a related field and two years of experience in sales or customer service. Strong organizational and communication skills are necessary. Competitive earnings and benefits offered.

Benefits

Competitive Earnings Package

Generous retirement contributions

Excellent benefits including medical, dental

Training and education reimbursement programs

Qualifications

• Preferred two years’ experience in sales or customer service.
• Ability to work independently and demonstrate initiative.
• Capability to interact confidently with stakeholders.

Responsibilities

• Support account managers with daily requests and customer interactions.
• Assist in developing new business for existing customers.
• Update quotes and liaise with internal teams.

Skills

Organizational skills

Written and oral communication

Microsoft Office Suite proficiency

Customer-focused

Education

College diploma or University degree in related program

Job description

About the position

Reporting to the Sales Manager, the Account Coordinator is responsible for supporting the sales cycle by providing continuous assistance to Account Managers. They will act as a liaison between customers and various departments within the organization in order to increase collaboration and improve efficiency.

What we offer

• Competitive Earnings Package: base and performance incentive plan
• Generous retirement contributions
• Excellent benefits including medical, dental, eyecare and more!
• A true team environment where every team member strives for common goals
• Enjoyable company events throughout the year
• Training and education reimbursement programs
• …and more!

What you will do

• Actively work with account managers to develop new business and create growth with Univar’s current customer base
• Be a secondary point of contact for the customers to ensure requests are reviewed efficiently
• Support the account managers with daily requests pertaining to sample requests, pricing supports, ROGAs, non-conformances, and other
• Assist the account managers with the customers’ Annual Reviews
• Work with internal staff to ensure Univar delivers exceptional customer service
• Initiate cost work-up requests as needed
• Provide the Purchasing team with customer specific forecasts as needed
• Update quotes to deliver pricing information to customers
• Work with the Technical Services team to prepare Sample requests
• Liaise with Product Management to share information with customers
• Other duties as required

What you will require

• College diploma or University degree in a related program (chemistry, sales) and two (2) years’ experience in sales or customer service is preferred
• Must have very strong organizational skills and the ability to work independently, demonstrates initiative and possess strong written and oral communication skills
• Must be proficient in Microsoft Office Suite (specifically Excel, Outlook, Word, and PowerPoint)
• He or she must be a motivated, customer-focused team player with a strong ability to interact confidently with internal and external stakeholders.
• Must work well under pressure and be able to prioritize and multitask the position involves dealing with colleagues, customers and suppliers

Univar Solutions is a leading, global distributor of chemicals and ingredients essential to the safety, health, and well-being of our daily lives - from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more. Our global team of more than 9,500 employees support our vision to redefine distribution and be the most valued chemical and ingredient distributor on the planet!

We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefit offering to support our employees’ physical, emotional, and financial well-being.

Univar Solutions supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe!

We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges and respects the unique experiences, perspectives, and expertise of every employee. Through our dedicated Employee Resource Networks, we provide the development and growth opportunities to empower us to redefine our industry while making a difference in our communities.

Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.