accommodation services manager

Twin Rivers Motel; Castlegar; On-site; CAD 40,000 - 60,000; Full time

Job summary

A local hospitality establishment in Castlegar seeks a dedicated staff manager. The successful candidate will be responsible for recruiting and supervising staff, addressing customer needs, and managing inventory. Candidates should have a college diploma and 1-2 years of relevant experience. This is an on-site position, emphasizing the need for strong communication and customer service skills.

Qualifications

• 1-2 years of experience in a similar role.
• Knowledge of computer and technology applications.

Responsibilities

• Recruit and hire staff.
• Supervise and manage a team.
• Negotiate facility usage with clients.
• Address customer complaints and concerns.

Skills

Team supervision

Customer service

Negotiation

Inventory management

Education

College diploma or certificate (1-2 years)

Tools

MS Word

MS Office

MS Outlook

Job description

Overview

Languages: English

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience: 1 year to less than 2 years

On site: Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Recruit and hire staff
• Supervise staff
• Negotiate with clients for the use of facilities
• Address customers\' complaints or concerns
• Assist clients/guests with special needs
• Organize and maintain inventory

Qualifications

Experience and specialization

Computer and technology knowledge

• MS Word
• MS Office
• MS Outlook