Accident & Health Claims Lead - Team Manager (Bilingual)

AIG; Toronto; On-site; CAD 80,000 - 100,000; Full time

Benefits offered by this job

Total Rewards Program

CA Benefits Overview

Competitive benefits

Job summary

AIG Canada is seeking a Claims Supervisor for Accident & Health Claims in the Greater Toronto Area. You will lead a team of 5–8 analysts, managing complex A&H claims and coordinating with brokers, clients, and internal partners.

The role requires strong leadership, bilingual English/French capabilities as an asset, and proficiency with Windows/Word/Excel. A competitive total rewards package accompanies the base salary range of 80k–100k CAD.

Qualifications

• Experience handling injury claims, including Accident & Health and/or Commercial Auto (PIP).
• Strong leadership and ability to work independently with minimal supervision.
• Excellent organizational, communication, and interpersonal skills.
• College/university degree or equivalent industry experience.
• Proficient in navigating paperless claim systems and standard PC applications.

Responsibilities

• Lead and develop a team of 5–8 Analysts, from junior to senior levels.
• Approve reserves and settlements beyond Analysts' authority.
• Review and approve coverage letters and denials of coverage.
• Monitor large losses and ensure compliance with best practices.
• Ensure exceptional customer service through regular interactions with clients, brokers and partners.
• Maintain relationships with underwriters, brokers and insureds.

Skills

Leadership

People management

Bilingual (English/French)

Education

College/University degree

Tools

Windows

MS Word

Excel

Job description

AIG Canada is seeking a Claims Supervisor for Accident & Health Claims in the Greater Toronto Area. You will lead a team of 5–8 analysts, managing complex A&H claims and coordinating with brokers, clients, and internal partners.

The role requires strong leadership, bilingual English/French capabilities as an asset, and proficiency with Windows/Word/Excel. A competitive total rewards package accompanies the base salary range of 80k–100k CAD.