Accessory Specialist

Action Car and Truck Accessories; Kitchener; On-site; CAD 28,000 - 34,000; Full time

Benefits offered by this job

Health & dental benefits

Paid vacation

Employee discounts

Job summary

Action Car and Truck Accessories in Kitchener, ON is seeking an Accessory Specialist to join our team. You will provide expert advice on automotive accessories, create customer quotes, and deliver a superior in-store and phone experience to help customers select the right products for their vehicles.

Responsibilities include promoting a wide range of accessories, coordinating with technicians for installations when needed, and maintaining accurate orders and showroom displays.

Qualifications

• Experience in the automotive field or a strong passion for cars and trucks.
• Excellent customer service and teamwork skills.
• Strong communication and relationship-building ability.
• Attention to detail and organizational skills.
• Sales experience considered an asset.
• Ability to thrive in a fast-paced retail environment.

Responsibilities

• Provide expert advice on automotive accessories and vehicle upgrades.
• Prepare quotes and assist customers in selecting products.
• Promote a wide range of products including hood deflectors, box covers, wheels and tires, and 4x4 accessories.
• Support installation scheduling and coordinate with technicians where required.
• Maintain accurate customer orders and supporting paperwork.
• Ensure showroom displays and product areas are clean and organized.
• Deliver outstanding customer service in person and over the phone.

Skills

Automotive experience

Customer service

Communication skills

Attention to detail

Sales experience

Fast-paced retail

Job description

Sales Full Time Kitchener, ON $20 - $25 CAD per hour

Action Car and Truck Accessories is Canada’s only national car and truck accessory retailer and distributor to both the private and industry sectors. With our head office in Moncton, New Brunswick, we have 44 stores and distribution centres across the country. We are currently seeking an Accessory Specialist to join our Kitchener team.

The Accessory Specialist is responsible for providing expert product advice, creating customer quotes, and delivering an exceptional customer experience while helping customers choose the right accessories for their vehicles.

Wage Range

$20.00 - $25.00 per hour, based on experience and qualifications.

Responsibilities

• Provide expert advice on automotive accessories and vehicle upgrade solutions
• Prepare quotes and assist customers in selecting the right products
• Promote a wide range of products including hood deflectors, box covers, wheels and tires, and 4x4 accessories
• Support installation scheduling and coordinate with technicians where required
• Maintain accurate customer orders and supporting paperwork
• Ensure showroom displays and product areas are clean and organized
• Deliver outstanding customer service in person and over the phone

Qualifications

• Experience in the automotive field or a strong passion for cars and trucks
• Excellent customer service and teamwork skills
• Strong communication and relationship-building ability
• Attention to detail and organizational skills
• Sales experience considered an asset
• Ability to thrive in a fast-paced retail environment

We offer competitive wages, full health and dental benefits, paid vacation, and great employee discounts.

Action Car and Truck Accessories may use automated tools, including artificial intelligence, to assist with administrative or screening aspects of recruitment. Final hiring decisions are made by our hiring teams.

Action Car and Truck Accessories welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.