Academic Services Consultant - AppD/Temporary Assignment

The Fanshawe College of Applied Arts and Technology; London; On-site; CAD 61,000 - 71,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive Benefits Package

Defined benefit pension plan

Generous vacation and holidays

Flexible work policy

Employee and Family Assistance Program

Job summary

Fanshawe College in London, Ontario is hiring an Academic Services Consultant to lead program development and ensure quality across offerings. The role focuses on planning, curriculum alignment, and building relationships with faculty and external partners.

You will support market initiatives, analyze trends, and collaborate with internal teams to improve courses, scheduling and student success within the Lawrence Kinlin School of Business.

Qualifications

• Post-secondary 3 year diploma/degree or equivalent in Business, Commerce, Health Sciences, Skilled Trades, IT, Arts, Humanities, Social Sciences, Human Services, Public Safety, Education or related discipline
• Minimum 5 years of experience developing business plans, proposals and community relationship building
• Demonstrated experience leading teams and monitoring resources and projects
• Experience in an academic setting with LMS or curriculum development is preferred
• Strong analytical, research, marketing and organizational skills

Responsibilities

• Prepare business plans to support new course and program development and market initiatives
• Plan and prepare for program reviews, quality assurance cycles and follow-up
• Review curriculum to align with learning outcomes and evaluation methods
• Consult with faculty to align with college expectations and curriculum
• Lead new course/program investigation and submit for approval
• Monitor enrolment trends to inform scheduling and budget projections
• Develop marketing materials and social media content for the school

Skills

Analytical skills

Research skills

Marketing

Organizational skills

Leadership

Education

Diploma/Degree (3-year) in Business or related field

Tools

Learning Management Systems

Job description

Fanshawe College thrives because of its people. We foster a culture of excellence and see opportunities to turn potential into impact. Leading with empathy, belonging, unity, learning and courage, we guide the learning journey of our students, ensuring they are ready for work and life, today and tomorrow.

Working at Fanshawe College

Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required.

Posting Closing Date: October 25, 2026

Campus Location: London, ON

Department: QPA1 Quality Partnerships in Center for Teaching and Learning

Employment Group: Support

Pay Details: $44.48

Hourly Worker Sub-Type: Fixed term (Fixed Term)

Time Type: Full time

Remote Type: In-Person

Contract End Date: April 19, 2028

Hours of Work per Week: 35

Job Description: This position is subject to the terms of Appendix D in the Full-Time Support Staff Collective Agreement.

Note: This is for 1 Temporary Full-Time vacancy until April 19, 2028 (with possibility of extension). This position is in-person, on campus work based in London, Ontario. This position is deemed a critical replacement vacancy.

Payband: This position is paid at Payband J, $44.48 - $51.40 per hour

Why this Role is Important

Reporting to the Manager, Flexible Learning and Academic Pathways, the Academic Services Consultant provides academic and services support in the execution of strategic initiatives that are aligned with the department’s business strategy. The incumbent is responsible for the planning, development, delivery and renewal of academic offerings and services within the Lawrence Kinlin School of Business.

How You’ll Make an Impact

Course & Program Quality

• Prepare business plans to support new course and program development and associated market initiatives
• In conjunction with the Centre for Academic Excellence, plan and prepare for program reviews, quality assurance cycles and associated follow up
• Implement program review recommendations
• Review curriculum to ensure it aligns with: learning outcomes, course descriptions, and method of evaluation
• Consult with faculty regularly to review College expectations regarding course content and ensure curriculum is current
• Review, assess, and recommend degree audits for Management approval
• Provide academic guidance, mentor, and advise faculty which includes College policies and procedures
• Provide resources and access to faculty training opportunities
• Review and liaise with publishers to source out new instructional materials

Academic Planning, Business Development and Marketing

• Lead new course and program investigation, and submission for approval in accordance with the planning cycle
• Analyze future trends that affect the business and utilize data to support curriculum changes, new course/program development, and course/program retirement
• Performs competitive and market analysis to understand the market, as well as the services and solutions that competitors are offering to create competitive programming options, relevant to learner needs
• Provide support to school’s initiatives including proposal writing, course and program development and delivery
• Monitor and analyze course delivery, sequencing and enrolment trends to ensure course offerings and scheduling will best meet future student needs and budgetary forecasts
• Develop and make recommendations for related marketing materials, in accordance with established deadlines, including providing input on guides and website content for the school
• Create and post social media content related to the program studies offerings and events in school

Relationship Management

• Proactively engage with external stakeholders, such as students, Professional Associations, Accrediting Institutions, community agencies, and various Ministries to develop and maintain an ongoing relationship and explore opportunities to generate new activity and revenue
• Participate in various events such as: career fairs, community events, open houses, sector conferences, etc.
• Participate in program advisory committee meetings to provide updates and engage stakeholder feedback to inform current and new initiatives
• Work collaboratively with internal stakeholders such as, other Faculties, the Registrar’s Office, Health and Safety Services, Student Success, Reputation and Brand Management, and the Centre for Academic Excellence

Student Communication Accountability

• Respond to student inquiries and provide academic advice/guidance
• Assist with PLAR, advanced standing, and internal/external credits
• Assess applicant eligibility
• Resolve and document student concerns and complaints, including students and faculty, according to College policies
• Plan and prepare enrolment and associated cost projections to support strategic goals
• Monitor net contributions to ensure alignment with budgeted revenues and expenses

What You'll Bring

• Post‑secondary 3 year diploma/degree or equivalent in Business, Commerce, Health Sciences, Skilled Trades, Information Technology, Arts, Humanities, Social Sciences, Human Services, Public Safety, Education or related discipline
• Minimum 5 years of previous experience with the development of business plans, proposals and community relationship building
• Demonstrated experience leading teams and monitoring resources and projects
• Experience in an academic setting, such as teaching, working with Learning Management Systems, or curriculum development and design, is preferred
• Strong analytical, research, marketing and organizational skills

Educational Credentials While transcripts are not required for the interview, they are mandatory as a condition of employment.

Equity, Diversity and Inclusion

Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.

Accommodation

Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the recruiter leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs. Accommodation requests per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act can be emailed to: [e-mail]

Land Acknowledgement

Fanshawe College would like to acknowledge and honour the Anishinaabe, Lotinuhsyuní and Lenape people of southwestern Ontario as the traditional owners and custodians of the lands and waterways where Fanshawe College is located. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

Fanshawe Provides

• Competitive compensation
• Comprehensive Benefits Package
• Defined benefit pension plan
• Generous vacation and holiday entitlements
• Full-time employees start at a minimum of 3 weeks of vacation per year in addition to our paid college closure from Dec. 25 – Jan. 1
• Prepaid leave/salary deferral plan
• Subsidized maternity and parental leave
• Family tuition program
• Flexible work policy
• Employee and Family Assistance Program
• Corporate Discounts through CAUBO

Organizational Development and Learning provides professional development and training opportunities for employees to grow and develop new skills. Fanshawe also offers: Tuition reimbursement and subsidy programs Professional development leave Fanshawelearns LinkedIn Learning Fanshawe College is proud to offer a lifetime retirement pension. Find out more information on the CAAT Pension Plan website: Full-time Job Postings: DBprime Plan Part‑time Job Postings: DBplus Plan