Academic Programs Officer

University of Toronto; Toronto; On-site; CAD 81,000 - 104,000; Full time

Job summary

The University of Toronto, located at St. George campus in downtown Toronto, invites applications for an Academic Programs Officer to support the Dept of Curriculum, Teaching & Learning.

Reporting to the Manager, Academic Programs, you will interpret academic regulations and coordinate calendar processes. Responsibilities include student advising, course scheduling, data analysis, and contributing to recruitment events.

Qualifications

• Bachelor's degree or equivalent experience.
• 4+ years of graduate program administrative experience in a post-secondary institution.
• Governance, course scheduling, recruitment and student advising experience.
• Experience with scheduling, data manipulation and databases.
• Advising graduate students and faculty on guidelines and procedures.
• Coordinating meetings, agendas and minute-taking.
• Ability to meet deadlines in a fast-paced environment with accuracy.
• Experience running queries and data analysis; work with university faculty.

Responsibilities

• Interpret academic regulations and program requirements.
• Review proposals for minor modifications to programs and courses.
• Create/edit published content and materials.
• Advise students on program requirements and timelines.
• Draft and submit course schedules and room allocations for approval.
• Troubleshoot timetabling and room conflicts.
• Provide data analysis findings to stakeholders.

Skills

Analytical thinking

Data analysis

Excellent communication

Project management

Multi-tasking

Interpersonal skills

Attention to detail

Team player

Education

Bachelor's Degree

Tools

Microsoft 365

SharePoint

ROSI/ACORN

Job description

Academic Programs Officer

Date Posted: 09/21/2026

Req ID: 50244

Faculty/Division: OISE

Department: Dept of Curriculum, Teaching & Learning

Campus: St. George (Downtown Toronto)

Position Number: 00053320

Existing Vacancy: Yes

Description

About us

OISE is recognized as a global leader in graduate programs in teaching and learning, continuing teacher education, and education research. As one of the largest and most research-intensive faculties of education in North America, OISE is an integral part of the University of Toronto - Canada’s most dynamic and comprehensive institution of higher learning.

OISE is committed to enhancing the social, economic, political and cultural well-being of individuals and communities locally, nationally and globally through leadership in teaching, research and advocacy. A unique place to work, learn and grow, OISE addresses current and emerging challenges with the scale, academic excellence and collaborative energy that few institutions in the world can claim.

The Department of Curriculum, Teaching and Learning is the largest of four departments at the Ontario Institute for Studies in Education (OISE). With a diverse community of tenured, research,and teaching stream faculty, the department offers a wide-range of graduate courses and programs relating to academic scholarship and professional practice.

Your opportunity

Reporting to the Manager, Academic Programs, the Academic Programs Officer is responsible for interpreting academic regulations, program and degree requirements required for effective support of the department’s academic priorities and operations. Major responsibilities will include: Reviewing and assessing improvements and modifications to programs, courses and program activities, including governance activities, along with tracking changes; coordinating the schedule for academic calendars; coordinating the submission process of student grades/marks, advising students on program and/or course requirements, program completion timelines and maintaining student records; coordinating course scheduling activities; troubleshooting timetabling and/or room booking conflicts; supporting the academic leadership by collecting and organizing data to support data informed decisions; participating and promoting programs at recruitment events. The Academic Programs Officer will work with the Departmental Leadership to coordinate tasks for projects and other strategic initiatives.

Your responsibilities will include

• Interpreting academic regulations, program and degree requirements
• Reviewing and assessing proposals for minor modifications to programs and courses
• Creating and/or editing original, published content and materials
• Advising students on program and/or course requirements by probing and providing a range of options and possible consequences
• Analyzing, drafting and submitting course schedules and/or room allocations for approval
• Troubleshooting timetabling and/or room booking conflicts
• Providing detailed information on data analysis findings to stakeholders

Essential Qualifications

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum four years' recent and relevant graduate program administrative experience in a post-secondary institution.
• Demonstrated experience in the following areas: governance, course scheduling, recruitment; and student advising on navigating degree programs.
• Demonstrated experience with scheduling processes, manipulation of data, and working with databases is required.
• Demonstrated experience advising graduate students and faculty with relevant academic guidelines and procedures and other related information.
• Demonstrated experience in coordinating meetings, development of meeting agendas, production of supporting documentation and minute taking.
• Demonstrated experience meeting deadlines in a fast paced, high volume environment with a focus on attention to detail.
• Demonstrated experience running queries, data management and data analysis.
• Experience working closely with university faculty and administration.
• Ability to analyze data (classroom/seat utilization) and understand the data and results in terms of resource needs is required.
• Experience working with ROSI/ACORN or other related student information system.
• Advanced skills with MS 365 (Word, Excel, SharePoint, and Outlook). Ability to learn new information and technology quickly and at a detailed level. Strong math skills are required.
• Excellent written and verbal communication skills. Excellent presentation skills.
• Excellent interpersonal and organizational skills; time management and project management skills are required.
• Strong client service orientation with the ability to interact with people from various levels and backgrounds in a tactful, professional and diplomatic manner.
• Ability to de-escalate and use informal negotiation skills to resolve issues.
• Excellent multi-tasking and coordination skills under high stress situations is required.
• Meticulous attention-to-detail and accuracy required.
• Ability to problem-solve and exercise initiative and judgment in the application and implementation of university and departmental policies and procedures. Ability to work independently and to prioritize work according to changing demands. Sound judgment, and maturity.
• High degree of initiative and motivation, a self-starter and a team player. Demonstrated personal commitment to responsiveness and integrity.

Assets (Nonessential)

• Familiarity with University structures, governance procedures, and University policies and procedures.

To be successful in this role you will be

• Articulate
• Diplomatic
• Meticulous
• Multi-tasker
• Possess a positive attitude
• Problem solver

Closing Date

09/29/2026, 11:59PM ET

Employee Group

USW

Appointment Type

Budget - Continuing

Schedule

Full-Time

Pay Scale Group & Hiring Zone

USW Pay Band 12 -- $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category

Student Services

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [e-mail].

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