Academic Coordinator, Learning Institute

Women's College Hospital; Toronto; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

HOOPP pension plan

Competitive benefits

Job summary

Women's College Hospital is seeking an Education Coordinator to support high-quality educational initiatives across the organization in Ontario. The role reports to the Director, Learning Institute and partners with the Lead, Digital Learning & Curricular Design to deliver education programs.

The position focuses on LMS administration, academic event coordination, content management, and education scholarship programming, with emphasis on safety and best practices in care.

Qualifications

• Undergraduate degree required; MEd or related qualification preferred.
• Two years of experience supporting education activities and managing multifaceted projects.
• Experience coordinating with multidisciplinary partners and staff communications.

Responsibilities

• Provide LMS administrative support including user management and reporting.
• Coordinate academic initiatives such as Education Awards and related events.
• Manage content for Learning Institute webpages and communications.
• Support KPI and organizational reporting related to education activities.

Skills

Education coordination

Project management

Communication skills

Microsoft Excel

Education

Undergraduate degree

MEd or related qualification

Tools

LMS administration

Content management

Analytics

Job description

Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery and system thinking are limitless. Women's College Hospital is committed to equity, quality and patient safety as key professional values and essential components of daily practice.

Healthcare Revolutionized 2030 is our roadmap to the future. Our strategy is built on the pledge that the founders of our hospital made 140 years ago and reaffirms our commitment to providing equitable, accessible, best-in-class healthcare for everyone - meeting people where they are on their healthcare journey and partnering with them to reach their goals of living their healthiest lives possible. The stage has been set for Women's to accelerate our priorities and capture the momentum to catapult our system forward to revolutionize healthcare for everyone.

Applicants must reside and be legally eligible to work in Ontario.

This is a Temporary Full-Time position (up to 12 months - Replacement).

The Learning Institute at Women's College Hospital (WCH) is seeking an organized and motivated Education Coordinator to support the implementation and maintenance of high-quality educational initiatives across the organization. Reporting directly to the Director, Learning Institute and working in close consultation with the Lead, Digital Learning & Curricular Design, this role is ideal for a detail-oriented professional with a passion for education.

Job Description

• Learning Management System administrative support, including user management support (e.g., learner registration), reporting and tracking and editing of education courses, troubleshooting, etc
• Provide support for coordination of Academic initiatives led by the Learning Institute such as the annual WCH awards, including but not limited to Education Awards, Education Support Fund, and select events (including developing calls, coordinating review committees and project meetings, coordinating event logistics and communications, preparing documents, financial documents, certificates, etc.)
• Content management for Learning Institute webpages, including creation, updates, maintenance, edits and troubleshooting.
• Academic Education Events Communication: maintain accurate listing for various groups to receive regular information on Academic and Education related activities
• Coordinates all aspects of Education Scholarship Programming including liaising with various staff/interest groups and fulfilling appropriate paperwork, plan program activities including education sessions, journal clubs, workshops, rounds, and supporting communities of practice and networks.
• Coordinates bi-weekly payroll submission and supports the on-boarding of all new individuals to Education.
• Manage space utilization queries and associated reporting for education.
• Support organizational reporting including data collection and reporting submissions such as KPI's, Quality reports, and CEO reports.
• Serves as a primary point of contact for questions, concerns, on Learning Institute Services, problem solving and providing guidance for education leads, staff and trainees.
• As a role model and champion, you will work to identify and integrate safe, best practices into daily activities to foster the delivery of safe and exemplary care.
• The responsibilities described above are representative and are not to be construed as all-inclusive.

Qualifications

• Successful completion of an undergraduate degree; MEd or related qualification preferred.
• Two years of progressively related experience supporting education related activities and managing multifaceted projects.
• Progressively related experience liaising with multidisciplinary key partners, including communications with staff and clinicians in health-related organizations as well as managing communications with senior team members internally and externally.
• Experience with coordination and user management support for digital learning platforms or systems (including registration, content management, analytics, etc.), with flexibility to learn new software and computer applications is required.
• Healthcare administration experience preferred; Event coordination experience is an asset.
• Superior proficiency with Microsoft suite including Outlook, Word, Excel and PowerPoint.
• Excellent verbal and written English communications skills are required to communicate effectively with all levels of organization and Universities.
• Strong time management skills to prioritize a high volume of tasks and requests.
• Demonstrated ability to take initiative, develop proposals, and work independently and problem solve.
• Strong interpersonal relationship skills in effectively working with all levels of staff.
• Demonstrated alignment WCH vision mission and values.
• Demonstrated record of good performance and acceptable attendance will be considered as part of the selection criteria.
• Professional behaviour and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women's College Hospital.
• This position plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all.

Why Choose Us?

• Be part of a dedicated team committed to excellence.
• Shape the future of healthcare in a supportive environment.
• Enjoy competitive benefits and an excellent defined benefit pension plan (HOOPP).

Employment at Women's College Hospital is conditional upon the verification of credentials, completion of a health review, and proof of immunity and vaccination status for vaccine-preventable diseases, in alignment with WCH Communicable Disease Surveillance protocols. Successful candidates will be required to complete the Employee, Physician and Volunteer Immunization Record Submission Form and the Pre-Placement Health Review Form prior to commencing employment. Submission instructions will be provided in the new hire package and all requirements must be satisfied prior to commencing employment.

Women's College Hospital is a fully affiliated teaching hospital of the University of Toronto and is committed to fairness and equity in employment and our recruitment and selection practices. We encourage applications from Indigenous peoples, people with disabilities, members of sexual minority groups, members of racialized groups, women and any others who may contribute to the further diversification of our Hospital community. Accommodation will be provided in all parts of the hiring process as required under our Access for People with Disabilities policy. Applicants need to make their requirements known in advance.