Academic Advisor

University of Victoria; Victoria; On-site; CAD 55,000 - 75,000; Full time

Job summary

University of Victoria is seeking an academic advisor to support the Faculty of Engineering and Computing Science. The role involves independent advising, analyzing student records, and coordinating with the Undergraduate Office to assist students from inquiry through graduation.

Responsibilities include guiding course selection, major declarations, prerequisites, and ensuring progression toward degree completion, with communication via multiple channels.

Qualifications

• Bachelor's degree plus 2 years of advising experience or equivalent
• Ability to advise on programs, prerequisites, and graduation requirements
• Strong communication and interpersonal skills
• Proficiency with MS-Office and academic systems

Responsibilities

• Provide academic advising to students and applicants in computing programs
• Guide course selection, major declaration, and program planning
• Update student records and monitor progression toward degree requirements
• Communicate with students via email, phone, online, and in person
• Support undeclared or gateway students as part of initial workload

Education

Bachelor's degree

Tools

Banner

FAST

BrightSpace

TCS

Job description

The Faculty of Engineering and Computing Science has experienced rapid growth and with current expansion in its computing disciplines. The Faculty’s Undergraduate Office (UO) champions recruiting, admission, advising and support and graduation services for the Faculty’s students. The population includes a high percentage of international and English-as-an-Additional-Language students.

The person in this role works independently, carrying out a variety of academic advising, analytical and administrative tasks for the programs. Duties include guiding, advising and assisting students and applicants with respect to programs, their course selection, major declaration, prerequisites and requirements, course registrations, academic problems or concerns, updating of students’ records and other to academic student advising related duties.

Advising is constant in nature from the initial student contact until the final approval of graduation requirements and involves communication via email, phone, online and in person. Students seek and receive guidance with academic program planning, preparing for registration, resolving academic problems, offering academic/educational advice, accessing student resources within and outside the university community, and ensuring they will progress toward graduation requirements.

This advising position’s initial workload will include undeclared and gateway students in the Faculty’s computing programs.

This position requires a level of education, training, and experience equivalent to a bachelor’s degree plus 2 years of relevant advising experience. An equivalent combination of education, training, and experience may be considered.

Knowledge, Skills, And Abilities Include

• Commitment to valuing diversity and contributing to an inclusive and respectful working and learning environment.
• Demonstrated administrative and organizational skills.
• Ability to apply project management best practices to achieve project goals on time.
• Excellent critical thinking and problem-solving skills.
• Experience creating briefing notes, reports, and other documents for various audiences.
• Ability to build and maintain positive working relationships.
• Ability to work collaboratively in a team environment.
• Ability to communicate effectively with individuals from diverse backgrounds and tailor communication style for different audiences and situations.
• Proficiency with computer applications (i.e., MS-Office Suite, Adobe Create Suite, content management systems).
• Experience in maintaining confidential and sensitive information.
• Ability to prioritize and make appropriate decisions, and to meet deadlines in a fast-paced environment.
• Knowledge of BANNER, FAST, BrightSpace and TCS is considered an asset.
• Knowledge of the STEM (Science, Technology, Engineering, Math) disciplines is considered an asset.
• Familiarity with UVic programs, policies, procedures, and business systems is considered an asset.
• Knowledge of the University’s policies is considered an asset.