Abercrombie & Fitch - Key Lead, West Edmonton

ABERCROMBIE AND FITCH; Edmonton; On-site; CAD 60,000 - 80,000; Part time

Job summary

A global apparel retailer is seeking a Key Lead in Edmonton to ensure a quality in-store experience, guiding staff and driving performance. Candidates should possess retail experience and a passion for customer service. The role offers flexible scheduling and opportunities for career advancement, including a merchandise discount and bonus incentive.

Benefits

Quarterly Sales Incentive Bonus

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Qualifications

• At least 1 year of retail experience is preferred.
• No supervisory/management experience is required.
• Knowledge of fashion trends is a plus.

Responsibilities

• Ensure all customers receive a quality in-store experience.
• Act as the Floor Supervisor, guiding Brand Reps and Stock Associates.
• Drive store performance through customer experience.

Skills

Customer Focus

Communication

Interpersonal Interaction

Adaptability/Flexibility

Multi-Tasking

Education

High School Diploma/ GED equivalent

Job description

Overview

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, with over 750 stores across North America, Europe, Asia and the Middle East, and e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. We lead with purpose and offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, education and engagement events, Associate Resource Groups, volunteer opportunities, and additional time off to give back to global communities.

Job Description

The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, driving store performance on the floor through customer experience and team achievement of daily sales.

What You\'ll Do

• Open and Closing Routines
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register/Point of Sales use
• Asset Protection
• Visual Displays
• System Skills
• Work Schedule Requirements

Work Schedule Requirements

• Schedule will vary weekly but should expect to work at least 12-16 hours per week.
• Required availability on Saturdays and Sundays as well as certain holidays.
• In addition, during peak timeframes, hours will increase to support the needs of the business.

Qualifications

What it Takes

• Education - High School Diploma/ GED equivalent preferred
• Retail Experience - At least 1 year of retail experience is preferred.
• Supervisor/ Managerial Experience - No supervisory/ management experience is required.
• Customer Focus
• Communication
• Interpersonal Interaction
• Fashion Trend Knowledge
• Outgoing
• Assertiveness
• Adaptability/Flexibility & Stress Tolerance
• Poise & Ambition
• Multi-Tasking
• Applied Learning
• Promoting Diversity & Inclusion
• Work Ethic
• Omni Channel Services

Additional Information

What You\'ll Get

• As an Abercrombie & Fitch Co. (A&F Co.) associate, you\'ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company\'s culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who\'ll Celebrate you for Being YOU
• FOLLOW US ON INSTAGRAM @LIFEATANF
• Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer