Aalto Jasper AB Food & Beverage Supervisor

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 80,000 - 100,000; Full time

Job summary

A hospitality company seeks a Location Manager to oversee operations during the Manager's absence. Responsibilities include cash handling, customer interaction, and staff motivation. Ideal candidates should have at least three years of supervisory restaurant experience and possess hospitality certifications. Join our team in a stunning location in the Canadian Rockies with opportunities for personal and professional growth.

Qualifications

• Minimum three years’ experience in restaurant operations with supervisory experience.
• Excellent knowledge of wine, spirits, and beer.
• Neat and clean in appearance and work habits.

Responsibilities

• Act as the Location Manager during Manager's absence.
• Prepare and verify daily cash reports.
• Interact with customers and maintain high service standards.

Skills

Supervisory experience

Excellent communication skills

Knowledge of food & beverage service

Ability to work with minimal supervision

Problem-solving skills

Education

Hospitality certification

Proserve certification

WHMIS certification

Job description

Overview

Pursuit Collection6 Km North On Pyramid Lake Rd, Jasper, AB

Pay: $20 an hour • Job type: Full-time

Location: 6 Km North On Pyramid Lake Rd, Jasper, AB

What will you do in this job?

• Act as the Location Manager in the absence of the Manager covering vacations and days off
• Prepare and verify daily cash reports; ensure accurate cash, debit, and credit card transactions
• Involved in placing and receiving food orders; coordinate food and beverage inventories
• Interact with customers and maintain the highest level of customer service
• Receive payment for all services provided; listen to and resolve any customer complaints
• Ensure the restaurant area is clean and organized at all times
• Serve tables and bartend as required
• Uphold the high standard of environmental stewardship expected for all employees
• Report maintenance and repair needs to the Location Manager; assist with performance management of employees
• Ensure opening and closing checklists are up to date and used properly daily
• Communicate with staff via lineups and on-the-floor discussions; provide daily shift reports
• Motivate staff and contribute to team building and bonding
• Lead GEM and tour functions; review and service of all events to ensure a seamless guest experience
• Complete GEM and Tour Billing with accuracy and timeliness

What skills and experience do you need?

• Hospitality certification preferred
• Minimum three (3) years’ experience in restaurant operations with supervisory experience
• Proserve and WHMIS certification
• Excellent knowledge of food & beverage service; knowledge of wine, spirits and beer
• Excellent communication, interpersonal, guest and public relations skills
• Neat and clean in appearance and work habits
• Ability to accept and give direction; motivate, train and provide ongoing coaching
• Ability to work with minimal supervision and within a team; positive attitude
• Ability to deal with guest challenges and solve problems as they arise
• Able to work all shifts including split shifts

What will your work environment be like?

Beautiful location with access to the Canadian Rockies; opportunities to meet team members from around the world and participate in team events. Physical requirements: walking, stair climbing, bending, reaching, lifting up to 50 pounds with assistance.

EEO and accessibility

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team. If you require accommodation during the application or hiring process, please contact our Talent Acquisition Team at [e-mail].