7779 - 3rd Key

Lids; Kelowna; On-site; CAD 28,908 - 38,544; Part time

Benefits offered by this job

Employee discounts

Career development opportunities

Early Wage Access options

Job summary

Lids in Kelowna is seeking a 3rd Key (Sales Help Keyholder) to engage with customers, meet their needs, and foster a passion for sporting and fashion goods.

The ideal candidate will have strong interpersonal skills, a commitment to excellent customer service, and the ability to maintain professional store presentations. This role offers employee discounts, career development opportunities, and a collaborative work environment.

Qualifications

• Strong interpersonal skills and the ability to communicate verbally in a clear and professional manner.

Responsibilities

• Achieve revenue growth through customer service.
• Meet or exceed company goals in individual statistics.
• Engage in store maintenance according to visual guidelines.

Skills

Strong interpersonal skills

Clear verbal communication

Job description

About Our Company

At Lids Sports Group, we don’t just sell hats — we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan‑driven products and unforgettable retail experiences.

Brief Description

3rd Key (Sales Help Keyholder)

Position Summary

Our retail salespeople are the heartbeat and energy of the Lids brand. They foster a passion for sporting and fashion goods by meeting the needs of loyal customers and occasional buyers. Our team helps customers find and select products that represent their individuality, team pride, and personal style. Working in our retail stores requires providing each customer with an exceptional Lids experience, maintaining meticulous product presentations, and being a subject‑matter expert in our products and services.

Principal Duties and Responsibilities

Generate Revenue

• Achieve revenue growth through customer service.
• Meet or exceed company goals in all individual statistics.
• Engage in store maintenance according to current visual guidelines, including proper sales, signage and store cleanliness.
• Maintain a professional appearance in accordance with the dress code.

Control Expenses

• Protect company assets within guidelines of LIDS Retail policies.
• Participate in managing store inventory including processing shipments and resetting merchandise.
• Assist with accurate product counts in a consistent and timely manner.
• Support and adhere to all LIDS Retail policies, procedures, and guidelines.
• Other duties as assigned.

Job Required Knowledge and Skills

• Strong interpersonal skills and the ability to communicate verbally in a clear and professional manner.

What We Offer

• Employee discounts and perks.
• Career development opportunities and professional training programs.
• A collaborative, innovative, and team‑oriented work environment.
• Early Wage Access options to provide added financial flexibility.

Physical Demands and Requirements

• Ability to occasionally lift up to 50 pounds.
• Ability to occasionally climb a ladder and work with hands overhead.
• Ability to constantly stand on shift.
• Ability to frequently walk on shift.
• Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
• Ability to frequently visually observe the store and read written or digital information.
• Ability to frequently operate a computer and mobile Point‑of‑Sale system, as well as maneuver relative software programs.
• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Reports To

• Store Manager

Pay Transparency Statement

The hourly range for this position represents base pay only. The base pay offered will consider internal equity and may vary depending on the candidate’s geographic region, job‑related knowledge, skills, scheduled hours, and experience.

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre‑condition of employment for this position. Current or future employment‑based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.