6723 - IT Executive (ERP / MES system)

The Supreme HR Advisory; Alberta; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading HR consultancy in Alberta is seeking an IT Executive to support ERP and MES systems. Responsibilities include maintaining hardware, supporting network infrastructure, and providing user training. Candidates should have a Diploma or Degree in IT and 1–3 years of experience in support roles. The position may require after-hours support and offers a salary ranging from $3,500 to $4,000.

Qualifications

• 1–3 years of experience in IT support, networking, or systems administration.
• Experience with ERP / MES systems required.
• May require after-hours or weekend support during downtime or system issues.

Responsibilities

• Maintain and troubleshoot hardware including PCs, printers, and barcode scanners.
• Support network infrastructure such as LAN/WAN, switches, and routers.
• Provide technical support for MES and ERP systems.

Skills

IT Infrastructure Support

System Administration

Manufacturing Execution Systems (MES)

ERP systems

Networking

User Support

Education

Diploma or Degree in Information Technology or related field

Job description

Role

IT Executive (ERP / MES system)

• Working hour : Monday to Friday 8am to 5.45pm
• Salary : $3,500 to $4,000
• Location: Admiralty

Job Responsibilities

IT Infrastructure Support

• Maintain and troubleshoot hardware (PCs, printers, barcode scanners, etc.)
• Support network infrastructure: LAN/WAN, switches, routers, Wi-Fi
• Ensure servers and data storage are running smoothly (file servers, domain controllers)

System Administration

• Manage user accounts, email, Active Directory, file permissions
• Monitor IT security (antivirus, firewalls, data protection policies)
• Perform regular backups and ensure disaster recovery plans are in place

Manufacturing/Production System Support

• Provide technical support for MES (Manufacturing Execution Systems), ERP, or factory-specific systems
• Troubleshoot machine-PC communication issues (e.g., PLCs, IoT devices)
• Ensure system uptime to minimize production downtime

Software & Application Support

• Install, configure, and maintain standard and custom software
• Provide technical support to end-users
• Liaise with software vendors for updates, bugs, or new implementations

IT Policies and Compliance

• Implement and enforce IT policies, data protection, and access control
• Support ISO/IEC 27001 or other relevant compliance needs if applicable

User Support & Training

• Act as the first point of contact for IT-related issues
• Provide training or guidance to staff on using systems or software

Reporting & Documentation

• Maintain IT asset inventory
• Prepare incident reports, maintenance logs, and update manuals
• Support audits and provide technical documentation

Job Requirements

• Diploma or Degree in Information Technology or related field
• Experienced with ERP / MES systems
• 1–3 years of experience in IT support, networking, or systems administration
• May require after-hours or weekend support during downtime or system issues

WhatsApp: [phone] (Han)

Email: [e-mail]

Chaw Chiaw Han, Reg No: R22106723

The Supreme HR Advisory Pte Ltd, EA No: 14c7279