5709 - Sales Help

Lids; Calgary; On-site; CAD 30,000 - 45,000; Full time

Benefits offered by this job

Employee discounts

Career development opportunities

Professional training programs

Early Wage Access options

Job summary

Lids in Calgary, Alberta, is seeking Sales Help to energize our retail environment. As a vital part of our store team, you will engage with customers to enhance their shopping experience and meet individual sales goals.

The ideal candidate will have strong interpersonal skills and the ability to communicate effectively. This role offers potential for career development and includes perks such as employee discounts and professional training opportunities.

Qualifications

• Experience in retail sales or customer service.
• Ability to engage with customers effectively.
• Familiarity with inventory management.

Responsibilities

• Achieve revenue growth through customer service.
• Maintain store appearance and cleanliness.
• Support inventory management and product counts.

Skills

Strong interpersonal skills

Verbal communication

Job description

About Our Company

At Lids Sports Group, we don’t just sell hats — we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences.

Brief Description

Sales Help

Position Summary

Our retail salespeople are the heartbeat and energy of the Lids brand. These cap experts are committed to fostering a passion for sporting and fashion goods by meeting the needs of our loyal customers and occasional buyers alike. Our customers rely on our team to find and select products that represent their individuality, team pride, and personal style. Working in our retail stores requires our retail sales team to provide each and every customer with the energy for an exceptional Lids experience, maintain our meticulous product presentations, and be a subject matter expert in our products and services.

Principal Duties and Responsibilities

Generate Revenue

• Achieve revenue growth through customer service.
• Meet or exceed company goals in all individual statistics.
• Engage in store maintenance according to current visual guidelines, including proper sales, signage, and store cleanliness.
• Maintain a professional appearance in accordance with the dress code.

Control Expenses

• Protect Company assets within guidelines of LIDS Retail policies.
• Participate in managing store inventory including processing shipments and resetting merchandise.
• Assist with accurate product counts in a consistent and timely manner.
• Support and adhere to all LIDS Retail policies, procedures, and guidelines.
• Other duties as assigned.

Job Required Knowledge And Skills

• Strong interpersonal skills and the ability to communicate verbally in a clear and professional manner.

What We Offer

• Employee discounts and perks.
• Career development opportunities and professional training programs.
• A collaborative, innovative, and team‑oriented work environment.
• Early Wage Access options to provide added financial flexibility.

Physical Demands and Requirements

• Ability to occasionally lift up to 50 pounds.
• Ability to occasionally climb a ladder and work with hands overhead.
• Ability to constantly stand on shift.
• Ability to frequently walk on shift.
• Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
• Ability to frequently visually observe the store and read written or digital information.
• Ability to frequently operate a computer and mobile Point‑of‑Sale system, as well as maneuver relative software programs.
• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquiries related to reasonable accommodations, please contact [e-mail].

Reports To

• Store Manager

Employment Requirements

Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States or Canada is a pre‑condition of employment for this position. Current or future employment‑based visa sponsorship is not available for this role.

Equal Employment Opportunity

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Notice to Applicants

In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information we collect include your name, email address, mailing address, other contact information, employment history, and educational history. We collect and use this information for human resources and business management purposes, including identifying and evaluating candidates for employment or future contract opportunities, and maintaining recruiting and hiring records. Additional information collected may include government‑issued identification numbers, work authorization, emergency contact information, and other employment‑related information.

Need Accessibility Assistance?

Applicants who require accessibility assistance to submit an employment application may email [e-mail]. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking reasonable accommodation when applying for a career at Lids.