3rd Key: Retail Sales Lead & Fan Experience

Lids; Niagara Falls; On-site; CAD 21,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

Career development

Team environment

Early wage access

Job summary

Lids Sports Group is hiring for a 3rd Key (Sales Help Keyholder) position in Niagara Falls, Canada. You will be the front-line ambassador for our brand, helping customers find the right hats and apparel while upholding our visual standards.

This role requires energy, reliability, and a passion for fan culture. As a keyholder, you’ll support daily store operations, assist in driving revenue through service, and ensure the store presents a polished, inviting environment for every guest.

Qualifications

• Strong interpersonal and communication skills.
• Ability to work in a fast-paced retail environment.
• Ability to stand for extended periods and assist customers.

Responsibilities

• Generate revenue by delivering excellent customer service.
• Meet or exceed individual sales goals.
• Maintain store presentation and adhere to visual guidelines and dress code.

Skills

Interpersonal skills

Customer service

Job description

Lids Sports Group is hiring for a 3rd Key (Sales Help Keyholder) position in Niagara Falls, Canada. You will be the front-line ambassador for our brand, helping customers find the right hats and apparel while upholding our visual standards.

This role requires energy, reliability, and a passion for fan culture. As a keyholder, you’ll support daily store operations, assist in driving revenue through service, and ensure the store presents a polished, inviting environment for every guest.