263974 (LF) Waiting List Administrator

NHS Ayrshire & Arran; Duncan; Presencial; CAD 41.000 - 53.000; A tiempo parcial

Descripción de la vacante

NHS Scotland is inviting applications for a part-time Waiting List Coordinator within the Oral Health Service. The role focuses on managing the waiting list, booking patients for dental specialties, and supporting the patient pathway.

You will input patient details accurately, arrange pre-admission clinics, and work to reduce DNA rates while maximizing clinic utilisation. The post is pro-rata and requires flexible scheduling including Mondays and Fridays.

Responsabilidades

• To support the Waiting List Coordinator with the management of the Oral Health Service waiting list ensuring achievement of national and local targets set by the Scottish Government, responsible for the safe and timely booking of patients for all dental specialties, this also includes arranging pre admission clinics.
• To provide an efficient booking service for the patient to support the patient pathway
• To manage referrals to clinics providing additional capacity in line with agreed protocols.
• Prompt and accurate input of patient details to the Oral Health Service waiting lists and booking of patient appointments
• Ensure confirmation of booking to reduce DNA rate and maximize clinic utilisation.

Conocimientos

Waiting list coordination

Descripción del empleo

Working 4 days including a Monday and Friday

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application—but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you—not an AI tool.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found in the further information for this vacancy.

We will fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

Please note: As this post is part-time, the salary will be pro-rata.

• To support the Waiting List Coordinator with the management of the Oral Health Service waiting list ensuring achievement of national and local targets set by the Scottish Government, responsible for the safe and timely booking of patients for all dental specialties, this also includes arranging pre admission clinics.
• To provide an efficient booking service for the patient to support the patient pathway
• To manage referrals to clinics providing additional capacity in line with agreed protocols.
• Prompt and accurate input of patient details to the Oral Health Service waiting lists and booking of patient appointments
• Ensure confirmation of booking to reduce DNA rate and maximize clinic utilisation.

If after reading this information you have any questions, please contact Mandy Boyle on 0131 537 8959 or email [e-mail]