25-181 Supervisor - Cells, Exhibit and Fleet

City of Maple Ridge; Maple Ridge; On-site; CAD 60,000 - 80,000; Full time

Job summary

A municipal government in Metro Vancouver is seeking a Supervisor for Cells, Exhibit, and Fleet. This role involves overseeing the safe operation of the RCMP detachment, supervising a team, and managing quality assurance. Candidates should have a Grade 12 education, supervisory experience, and a strong background in public interaction. This position offers competitive compensation and opportunities for career growth.

Benefits

Competitive compensation

Municipal Pension Plan

Strong employee wellness program

Qualifications

• Completion of Grade 12 supplemented with relevant post-secondary courses.
• Experience in public contact and conflict resolution.
• Some supervisory experience in an institutional setting desired.

Responsibilities

• Plan and supervise work of staff engaged in custodial and fleet maintenance.
• Conduct quality assurance reviews of records and logs.
• Maintain RCMP-issued equipment and supplies.

Skills

Knowledge of prisoner control and custody

Staff supervision

Conflict resolution

Record keeping

Education

Completion of Grade 12 with post-secondary courses

Tools

Computer systems for record management

Job description

Maple Ridge, British Columbia

Supervisor Cells, Exhibit and Fleet

Position Overview

This is a supervisory position responsible for ensuring the safe, effective, and compliant operation of the RCMP detachment. The RCMP Detachment Operations Supervisor oversees custodial, exhibit, and fleet maintenance services, ensuring all functions are performed to established standards and in accordance with applicable policies and procedures.

The incumbent plans, assigns, schedules, and reviews the work of a team of full-time and auxiliary staff. This role also involves staff supervision and training, inventory and supply management, quality assurance monitoring, record-keeping, and coordination with various internal and external agencies. Considerable independence of judgment and action is exercised, with work reviewed in terms of overall effectiveness and adherence to established procedures.

Key Responsibilities

• Plan, assign, schedule, supervise, and review the work of staff engaged in custodial guard, exhibit, and vehicle fleet maintenance duties.
• Participate in hiring, onboarding, and training new staff; provide ongoing coaching, guidance, and performance reviews.
• Prepare, maintain, and monitor policies, manuals, and reports related to custodial guard operations, exhibit handling, and fleet maintenance.
• Conduct quality assurance reviews of prisoner log books and booking records.
• Act as administrator for the computerized arrest and booking system; ensure accuracy, compliance, and assist RCMP members in system use.
• Monitor the cleanliness and security of cells; track and order supplies; ensure fixtures and equipment are maintained and repaired as needed.
• Liaise with internal and external agencies such as police services, sheriff’s offices, corrections, and immigration to coordinate prisoner transport and exchange of information.
• Oversee vehicle fleet operations including maintenance, servicing, repairs, equipment replacement, and budgeting.
• Maintain and track RCMP-issued equipment (e.g., keys, radios, and phones) through database and spreadsheet systems.
• Download and store video recordings as mandated by law; prepare footage for court use as required.
• Perform custodial guard, exhibit, and fleet maintenance duties as needed.
• Perform other related duties as assigned.

Desirable Training and Experience

Completion of Grade 12 supplemented with post‑secondary courses in a related field and a background in public contact experience or conflict resolution, plus considerable related experience and some supervisory experience in an institutional setting; or an equivalent combination of training and experience.

Knowledge, Skills and Abilities

Considerable knowledge of the policies and practices, methods and procedures involved in the control, custody, welfare and escorting of prisoners.

Considerable knowledge of the policies and procedures related to the collection, storage and distribution of prisoner information.

Considerable knowledge of methods and procedures used in the storage, movement and control of exhibits.

Considerable knowledge of methods and practices used in supervising, motivating and assessing staff.

Considerable knowledge of automotive equipment related to the work performed.

Ability to plan, assign, schedule, review, supervise and train the work of subordinate staff.

Ability to operate applicable computer systems used in the performance of the work.

Ability to establish and maintain effective working relationships with a variety of internal and external contacts and to provide routine information and assistance.

Ability to understand needs and attitudes of prisoners and to deal with same in a firm, discreet and compassionate manner.

Ability to maintain mental alertness, to act quickly, correctly and calmly in emergency situations and to exercise moderate physical strength and agility as the circumstances warrant.

Ability to maintain records pertaining to the control, movement and security of prisoners including records pertaining to accounts to be forwarded to the appropriate authorities for payment.

Ability to order and distribute supplies.

Required Licences, Certificates and Registrations

• St. John Ambulance First Aid Certificate.
• Firearms Acquisitions Certification or other approved Firearms Safety Training.
• Ability to obtain and maintain an RCMP Security Clearance.

Additional Information

As per the Collective Agreement schedule B Note F employees working as a Supervisor – Custodial Guards shall work any eight (8) consecutive hours between 7:00 a.m. and 6:00 p.m., Monday to Friday. The Employer shall provide forty‑eight (48) hours’ notice of a change in an employee’s daily hours. An employee may agree to waive this notice period however, should the employee not waive the notice period then the Overtime provisions of Article 15.01 shall apply.

Equity Statement

At the City of Maple Ridge, we are dedicated to cultivating an inclusive culture that actively values and embraces diversity. We strive to attract and retain a talented, diverse workforce that is broadly reflective of the community we proudly serve. Accommodations are available on request for candidates taking part in all aspects of the selection process by contacting [e-mail].

What We Offer You

The City of Maple Ridge is a great place to work with competitive compensation packages that include the Municipal Pension Plan, a strong employee wellness program and the opportunity for professional career growth and professional development. If you want to help shape a growing community in a municipality that strives for service excellence, then this is the position for you.

We thank all applicants for their interest, however, only those under consideration will be contacted.