24/7 Case Worker: Stabilization & Housing Support

Durham Community Health Centre; Oshawa; On-site; CAD 39,000 - 43,000; Part time

Job summary

Durham Community Health Centre is seeking a Casual/On-call Case Worker for the HART Hub in Whitby, Ontario. You will join a 24/7 stabilization team, building trusting relationships with residents, supporting daily needs, and contributing to individualized housing and stabilization plans.

The role emphasizes relationship, safety, dignity, and consistency as foundations of care. Collaborate with Case Management, Housing, Primary Care, Addictions and leadership to ensure coordinated support;

Qualifications

• Post-secondary education in Social Services or a related field.
• 1-2 years experience working with individuals experiencing homelessness, housing instability, mental health concerns, substance use or related barriers.
• Current Standard First Aid and CPR certification is required or must be obtained within the required timeframe.
• Vulnerable Sector Screening is required.
• Valid driver’s licence and access to reliable transportation may be required depending on program responsibilities.

Responsibilities

• Build trusting, professional relationships with residents and provide frontline support.
• Welcome new residents and orient them to the program, expectations, services and supports.
• Support stabilization plans and housing-related tasks with residents.
• Complete case notes and documentation in HIFIS and other required records.
• Collaborate with Case Management, Housing, Primary Care, Addictions staff and leadership.
• Participate in shift handovers and provide continuity of care across 24/7 operations.

Skills

Relationship-Based Practice

Trauma-Informed Practice

Crisis Prevention & Response

Communication

Documentation

Teamwork

Adaptability

Professionalism & Boundaries

Education

Post-secondary education in Social Services

Job description

Durham Community Health Centre is seeking a Casual/On-call Case Worker for the HART Hub in Whitby, Ontario. You will join a 24/7 stabilization team, building trusting relationships with residents, supporting daily needs, and contributing to individualized housing and stabilization plans.

The role emphasizes relationship, safety, dignity, and consistency as foundations of care. Collaborate with Case Management, Housing, Primary Care, Addictions and leadership to ensure coordinated support;