23675 - Approved Premises Residential Worker

Ministry of Justice; Ottawa; On-site; CAD 45,000 - 60,000; Part time

Benefits offered by this job

Annual leave

LGPS pension

Training and development

Employee networks

Flexible benefits

Job summary

The Ministry of Justice is recruiting Residential Workers for Approved Premises in the UK. You will help manage offenders transitioning from custody to the community, supporting their resettlement and ensuring compliance with license conditions.

The role requires empathy, resilience, and strong numeracy/literacy. It includes working across sites and regular unsocial hours with premium rates; part-time, annualised hours contracts are available.

Qualifications

• You do not need a degree for this role.
• Personal qualities are valued over formal qualifications.
• Numeracy and literacy are required for report writing.

Responsibilities

• Support the management of offenders in transition from custody to community to aid resettlement.
• Provide supervision and well-being support to residents and ensure license conditions are followed.
• Carry out inspections and monitor behaviour; work across multiple sites as needed; be available for unsocial hours with premium pay.

Skills

Empathy

Patience

Resilience

Numeracy

Literacy

Job description

Job description

These positions are office based at Ryecroft Approved Premises in Gloucester and not suitable for home working.

In addition this campaign will be used to create a 12-month merit list, that may be utilised to fulfil future permanent, full-time/part-time and/or annualised hours positions.

Approved Premises - Residential Worker

Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. It’s an extraordinary role. There are many reasons to join the Probation Service. What will yours be?

About Approved Premises

Approved Premises are primarily for offenders who have been released on licence and who require a high level of supervision.

About the role

As a residential worker in an Approved Premises, you will play a crucial role in supporting the management of offenders in their transition from custody into the community, to achieve successful resettlement. You will assist with the well-being and supervision of Approved Premises residents, helping them to stick to their license conditions and supporting them to keep themselves and others safe. You will carry out inspections, monitor behaviour and positively engage with residents, working closely with colleagues and partner agencies.

The role will entail working at one main Approved Premise with the requirement to work across additional sites should the need arise.

Residential Workers are required to work regular unsocial hours which attract premium rates of pay in addition to advertised annual salary.

• Monday to Friday: 7pm to 8am premium payment of 30%
• Weekend: 8am Saturday – 8am Monday premium payment of 50%
• Public/Bank Holidays :8am to 8am premium payment of 50%: in addition, time off in lieu for actual hours worked is applicable

Overview of the approved premises role - Prison and Probation Jobs

About you

You do not need a degree for this role. We are much more interested in your personal qualities. Ideally, with experience of working with people who have social or personal difficulties, you will be empathetic, patient, and resilient. A good level of numeracy and literacy is also required as the role involves some report writing.

About us

The Probation Service works with offenders who are pre-release or post-release from prison or serving community sentences. Our role is to support their rehabilitation and protect the public. People come from all walks of life to form one team in the Probation Service. Join us and you will be part of a supportive team that thrives on sharing knowledge and expertise.

Annualised Hours Working Pattern

These are part time vacancies with the opportunity to work flexibly to an annualised hours contract for either 625 or 1250 hours per year, the equivalent of one or two 12 hour shifts each week. These shifts are a mix of standard and unsocial hours over a 24-hour period, 7 days a week with unsocial hours worked attracting additional allowances. Applicants applying will be expected to have a good range of availability to cover day and night shifts 24/7. Availability will be discussed at provisional offer stage.

Sponsorship

You must have the right to work in the UK and Civil Service ( https://www.gov.uk/government/publications/nationality-rules ).

Skilled Worker visa changes from 22 July 2025

In accordance with current immigration rules, this role is not eligible for a new Skilled Worker visa.

From 22 July 2025, the Government introduced changes to the eligibility criteria for Skilled Worker visas. As a result:

If you have held a Skilled Worker visa continuously, please raise this during your pre-employment checks and your eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.

If your application is successful, you will need to ensure that you have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.

Civil Service recruitment: nationality rules

Civil Service

This guide is intended to assist departments with managing their responsibilities on nationality rules related to Civil Service recruitment.

You can read more about Skilled Worker visas and the eligibility criteria here ( https://www.gov.uk/skilled-worker-visa )

Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.

Benefits

• Annual Leave: Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro‑ratio basis
• Pension: The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information.
• Training: The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
• Networks: The opportunity to join employee‑run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.
• Support: A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share. Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services. For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK https://www.gov.uk/help-with-childcare-costs/tax-free-childcare or Childcare Choices https://www.childcarechoices.gov.uk/ . You can determine your eligibility at https://www.childcarechoices.gov.uk/ . Paid paternity, adoption and maternity leave. Free annual sight tests for employees who use computer screens.

Eligibility

• All candidates are subject to security and identity checks prior to taking up post

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles . Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

To Transformative Business Services (0345 241 5358 (Monday to Friday 8am - 6pm) or e mail [e-mail] );

To Ministry of Justice Resourcing team ( [e-mail] );

To the Civil Service Commission (details available here (https://civilservicecommission.independent.gov.uk/recruitment/recruitment-complaints/) )

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.

For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

UK nationals

nationals of the Republic of Ireland

nationals of Commonwealth countries who have the right to work in the UK

nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families

nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)

individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please call 0345 241 5359 (Monday to Friday 8am - 6pm) or e mail [e-mail]

Please quote the job reference 23675

HMPPS

If you require any assistance please call 0345 241 5358 (Monday to Friday 8am - 6pm) or e mail [e-mail]

Please quote the job reference 23675

Use of Artificial Intelligence (Al)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.