#2025-092 | Community Host *Casual*

Winnipeg Regional Health Authority; Winnipeg; On-site; CAD 30,000 - 60,000; Part time

Job summary

A regional health organization in Winnipeg is seeking a Community Host who will create a welcoming environment and assist clients and community members at Mount Carmel Clinic. Candidates should have a minimum of Grade 12 or GED, with two years of relevant experience preferred. Strong interpersonal and customer service skills are essential. A focus on building relationships within diverse communities is also important. This casual role offers a salary range of $21.805 - $26.455 per hour.

Qualifications

• Minimum of two years of related work experience in a community setting.
• Demonstrated ability to work effectively with a diverse community and client group.
• Knowledge and understanding of Indigenous culture and traditions.

Responsibilities

• Create a welcoming, respectful, and safe environment for clients.
• Provide information, referral, and assistance to community members.
• Participate in the implementation of safety protocols.

Skills

Customer service

Interpersonal skills

Relationship-building

Critical thinking

Problem-solving

Conflict-resolution

Education

Grade 12 or GED

Tools

MS Office Suite

Job description

Position Overview

Date: October 29, 2025
Position: Community Host
Status: Casual
Hours of Work*: Monday - Friday; 8:45am/11:45am - 5:00pm/8:00pm
Department: Primary Health
Job Posting No.: #2025-092
Reports to: Program Manager, Primary Health
Closing Date: Open until filled
Union: CUPE Facility
Salary: $21.805 - $26.455/hr
*These hours can vary depending on operational requirements of the program.
*Mount Carmel Clinic operates out of multiple locations; you may be required to work in other areas

Mount Carmel Clinic is committed to equity and inclusion and has undertaken to increase responsiveness to Indigenous people by promoting a workforce that is representative of the participants and communities we serve. We encourage applications from Indigenous persons, those with lived experience and members of equity-deserving groups. Applicants are encouraged to self-declare in their application.

Position Summary

The Community Host is the first point of contact for clients and community members at Mount Carmel Clinic. They work to create a welcoming, respectful and safe environment for everyone and provide information, referral and assistance as needed. The Host participates in the implementation of safety protocols and works with other staff to manage urgent and emergent situations. The Host builds relationships and trust with individuals, families, staff and the community.

Qualifications

Education

• Minimum of Grade 12 or GED

Service Delivery Skills, Expertise and Experience

• Minimum of two (2) years of related work experience in a community setting
• Understanding of/experience working with marginalized communities
• Demonstrated ability to work effectively with a diverse community and client group
• Physically able to meet the bona fide job requirements
• Comfortable with considerable amount of standing and walking
• Strong customer service and interpersonal skills
• Comfortable in patrolling, monitoring and responding to situations of urgency and disturbance
• Document incidents, near misses and other matters in accordance with MCC policy
• Experience in maintaining, ordering and distributing of harm-reduction supplies
• Greet service users and visitors in a welcoming manner. Assists service users with accessibility needs when needed
• Monitor all vehicles parked in all MCC parking lots

Critical Skills

• Proven knowledge and ability in relationship-building, critical thinking, decision-making, problem-solving and conflict-resolution skills

Focus on Results

• Demonstrated ability to prioritize and focus work-related activities to effectively and efficiently achieve service goals and produce expected results/outcomes

Alignment with Organizational Values

• Commitment to the principles that guide Mount Carmel Clinic, as reflected in the history, vision, mission and values

Indigenous Understanding

• Knowledge and understanding of Indigenous culture and traditions and the impact of colonization on the health and well-being of Indigenous individuals and families

Interdisciplinary Team, Collaboration

• Proven ability to work within an interdisciplinary team environment with respect, professionalism, cooperation, sensitivity and cultural awareness

MCC Philosophies

• Strong knowledge, commitment and demonstrated ability to apply diversity, equity, cultural safety, pro-choice, social determinants of health, population health, harm reduction, trauma-informed and community development principles in all aspects of the work

Communication

• Excellent verbal and written communication skills and proficiency in the use of MS Office Suite (e.g. Word, Excel, Microsoft Outlook)

Assets

• Current Certification in De-Escalating Potentially Violent Situations, Standard First Aid, Level ‘C’ CPR (with AED certification) and/or Conflict Resolution
• Education or training in community work

Additional Information

All positions are subject to Criminal Record, Adult and Child Abuse Registry checks. However, a previous criminal record does not automatically disqualify candidates. We are open to discuss your respective circumstances. Applicants may be required to undergo testing to determine the knowledge, skill and ability required for position.

Please submit your application here: https://mountcarmelclinic.applytojobs.ca/administration/42537

This link can also be found under Employment Opportunities on our website: https://www.mountcarmel.ca/get-involved/work-with-us/#current-postings

We thank all applicants; however, we will only contact candidates who are selected & apply via link for the interview.