175001 - Technical Support – Networks (Projects) - Treasury Board Secretariat - Permanent

Government-of-Prince-Edward-Island; Charlottetown; On-site; CAD 65,000 - 90,000; Full time

Job summary

Government of Prince Edward Island is seeking an experienced IT professional to maintain and improve the public sector server computing environment that underpins citizen services. You will develop, assess, and document network infrastructure, install and manage complex networks, and collaborate with security teams to protect critical IT assets.

Responsibilities include troubleshooting, evaluating equipment, and applying configuration changes to ensure reliable and secure government IT

Qualifications

• University degree or college diploma with major coursework in Network Infrastructure.
• Considerable enterprise-level IT experience and support of complex network infrastructure.
• Industry-recognized networking/wireless/security certification is preferred.
• Strong written and oral communication skills.
• Reliable vehicle with appropriate insurance for daily use.

Responsibilities

• Develop, maintain, debug, test and document infrastructure components and configurations.
• Install, upgrade and operate GPEI computing networks using multiple technologies.
• Troubleshoot IT network infrastructure components.
• Collaborate with senior technicians and management to ensure reliability and consistency.
• Ensure security, confidentiality, and availability of Government IT infrastructure.
• Research trends and provide evaluation recommendations.
• Advise on hardware, software, and performance improvements; assist in equipment evaluation.
• Apply configuration changes to Government infrastructure as required.

Skills

Enterprise IT experience

Network infrastructure

Networking certification

Strong communication

Interpersonal skills

Reliability

Professionalism

Vehicle required

Education

University degree or college diploma in Network Infrastructure

Job description

The Treasury Board Secretariatis committed to Equity, Diversity, Inclusion and Accessibility. Our goal is to build a public sector workforce that reflects the diverse communities we serve and to promote welcoming, diverse, inclusive, respectful workplaces that are accessible to all. We welcome all interested individuals including Indigenous People, persons with disabilities, Black, racialized, ethnic and culturally diverse groups, as well as people regardless of their sexual orientation, gender identities, and gender expressions. Those looking for more information are invited to visit our Equity, Diversity, and Inclusion Policy.

Our Vision: Forward-looking people, service, and technology.

Our Mission: Our Team proudly delivers quality IT expertise and advice with our partners to make citizen and business-centric service possible.

The purpose of this position is to maintain and iteratively improve the Government server computing environment. This environment is the basis of all client facing digital services.

Duties will include but are not limited to:

• Develop, maintain, debug, test and document infrastructure components and configurations;
• Install, upgrade, maintain the operation of GPEI computing networks, utilizing multiple technologies (Wired LAN, Wireless LAN, Point-to-Point Wireless links, Fiber-optic and transition equipment, etc);
• Troubleshoot IT network infrastructure components;
• Work closely with senior network technicians and management to ensure environment consistency and reliability;
• Work closely with senior technicians, security services and management to ensure security, confidentiality, and availability of Government IT infrastructure;
• Research industry trends and standards, provide recommendations for evaluation
• Advise on hardware, software, and communications components and performance improvements Assist in the evaluation of network equipment, software, supplies and services;
• Apply configuration changes to Government infrastructure as required by assigned work tasks.

Minimum Qualifications:

• Applicants must have a university degree or college diploma with major course work in Network Infrastructure.
• Considerable related enterprise-level experience in the IT industry and considerable experience in supporting complex network infrastructure.
• Demonstrated equivalencies may be considered.
• Industry-recognized certification in networking, wireless administration, or network security (network+, IT security, etc).
• Strong communication skills1 both written and oral.
• Effective interpersonal skills, judgement, dependability, and reliability.
• Professionalism - desire to keep abreast of trends and developments.
• Must have use of a reliable vehicle on a daily basis with appropriate insurance coverage.
• A Fundamental and comprehensive understanding of network and file system infrastructure and security.

Other Qualifications:

• Training or certification for the following technology areas/vendors will be considered an asset:
  • Network cabling standards;
  • Fibre optic cabling and associated technologies;
  • Security Appliance technology;
  • Intrusion detection/prevention;
  • Voice Over IP technologies;
  • Video Conferencing technologies;
  • Wireless LAN and Point-to-Point Technologies;
  • Infrastructure monitoring and performance technologies.
• Experience configuring and maintaining security appliances (for enterprise networks)

The employer reserves the right to reassign employees between Technical Support Network roles as operational needs evolve.

This competition may be used to fill future job vacancies.

Please Note: Please ensure the application clearly demonstrates how you meet the noted qualifications as applicants will be screened based on the information provided. We would like to thank all applicants for their interest; however, only those who are selected for an interview will be contacted.

Where possible, submitting an electronic resume or job application is preferred. Otherwise, please return forms to PEI Public Service Commission, P.O. Box 2000, Charlottetown, Prince Edward Island, C1A 7N8. Applications may be sent by fax to [phone].

IT IS THE RESPONSIBILITY OF THE APPLICANT TO CONFIRM RECEIPT OF THE APPLICATION, BY TELEPHONE OR IN PERSON PRIOR TO THE CLOSING DATE.

Please ensure that the appropriate Posting ID number is stated on all application forms. You can apply online or obtain an application form by visiting our web site at www.jobspei.ca. Forms may also be obtained by contacting any PEI Government office, ACCESS PEI Centre, Regional Services Centre, or by telephone [phone].

Voted as one of Forbes’ top 45 Best Employers in Canada for 2026

The Public Service is inspired to make a positive impact and proud to shape the future of our Island Community.