11934

Maarut; Toronto; On-site; CAD 130,000 - 170,000; Full time

Job summary

Maarut in Toronto is seeking a Senior Solution Architect to drive CRM and SharePoint modernization projects. You will lead upgrades from an architectural perspective and ensure alignment with project delivery, including planning, readiness, and rollout activities.

The role requires 10+ years in IT projects, deep Dynamics CRM and SharePoint expertise, and strong leadership and communication skills to coordinate cross-functional teams across development, infrastructure, security, and operations.

Qualifications

• Experience leading complex IT projects (upgrades, migrations, modernization).
• Proven ability to create and manage project artifacts (plans, schedules, risk logs).
• Lead multidisciplinary technical teams across development, infrastructure and security.
• Hands-on Dynamics CRM, including 2016 and Dynamics 365 CE on-premises.
• Expertise with SharePoint on-premises upgrades and integration.
• Strong SQL Server, authentication, network, and high-availability knowledge.

Responsibilities

• Lead the CRM and SharePoint upgrade from an architectural viewpoint.
• Validate upgrade paths and coordinate cross-functional teams.
• Create and maintain migration sequencing, cutover, rollback and readiness plans.
• Provide technical leadership across implementation, administration, and troubleshooting.

Skills

IT project leadership

Multidisciplinary team leadership

Technical leadership

Architecture & design

Risk management

Executive communication

Vendor management

Education

University degree in IT/CS/Engineering

Tools

Microsoft Dynamics CRM

SharePoint

SQL Server

SSRS

Windows Server

Active Directory

Job description

RQ00838 - Solution Architect - CRM - Senior

• Assigned Recruiter(s) Madhumitha Mulakaluri
• Job Opening ID 11934
• City Toronto
• Country Canada
• Number of Positions 1
• Work Experience 10+ Years

Job Description

Reporting to: Director, Digital Solutions Delivery, ordesignate.

Key Accountabilities

• Lead the CIMS CRM and SharePoint upgrade from atechnicalarchitecture perspective, including collaboration with theProject Delivery Lead and project team for planning, execution, readiness, andimplementation activities.
  
• Validate the upgrade paths for Dynamics CRM 2016 to Dynamics365 Customer Engagement 9.1 On-Premises and SharePoint 2013 to SharePointSubscription Edition.
  
• Create and maintain technical project artifacts, includingthe upgrade approach, environment strategy, architecture documentation, RICEinventory and assessment, migration sequencing, deployment plan, cutover plan,rollback plan, and technical readiness checklist.
  
• Work with Project delivery lead to coordinatecross-functional technical teams, including application development,infrastructure, database, security, testing, operations, and third-party vendorresources.
  
• Provide hands-on Microsoft Dynamics CRM leadership acrossimplementation, development, administration, configuration, troubleshooting,and upgrade activities.
  
• Provide technical leadership for SharePoint On-Premises farmarchitecture, upgrade planning, database migration, patching, integration, andoperational readiness.
  
• Assess infrastructure, database, security, identity,authentication, certificates, service accounts, network, integration, andapplication dependencies.
  
• Confirm Microsoft supportability requirements, supportedplatform versions, prerequisite software, required patch levels, licensingconsiderations, and target-state configuration decisions.
  
• Validate the transition from the current Dynamics andSharePoint client-to-server integration to the required server-to-serverintegration model.
  
• Document and validate migration sequencing, outage planning,staffing coordination, test cycles, production cutover, rollback, andpost-implementation stabilization planning.
  
• Identify technical risks, unsupported configurations,architecture gaps, delivery constraints, and remediation recommendations, andescalate decisions requiring leadership direction.
  
• Provide clear technical briefings, status updates,recommendations, and decision materials to project sponsors, IT leadership,governance bodies, and stakeholders.
  
• Challenge assumptions and vendor recommendations whererequired and provide independent technical assurance throughout the upgrade.
  

Required Skills & Experience

• Demonstrated experience leading complex IT projects,including new implementations, upgrades, migrations, and modernizationinitiatives, from both technical and overall delivery perspectives.
  
• Proven experience creating and managing project artifactssuch as project plans, schedules, work breakdown structures, dependency maps,risk and issue logs, decision logs, and implementation plans.
  
• Proven experience leading multidisciplinary technical teamsacross development, infrastructure, database, security, testing, operations,and vendor workstreams.
  
• Proven experience creating technical project artifacts,including upgrade approaches, environment strategies, architecture designs,RICE inventories, migration plans, release plans, cutover plans, rollbackplans, and readiness assessments.
  
• Deep hands-on experience with Microsoft Dynamics CRM,including implementation, development, customization, administration,configuration, troubleshooting, integration, and upgrades.
  
• Direct experience with Dynamics CRM 2016 and Dynamics 365Customer Engagement 9.x On-Premises.
  
• Deep hands-on experience with SharePoint On-Premises,including SharePoint 2013, SharePoint 2016, and SharePoint SubscriptionEdition.
  
• Experience delivering on-premises to on-premises Microsoftplatform upgrades without relying on a cloud migration as the target solution.
  
• Strong technical knowledge of SQL Server, SSRS, WindowsServer, Active Directory, IIS, certificates, service accounts, authentication,networking, backup, recovery, and high availability.
  
• Experience with Dynamics CRM and SharePoint integration,including server-to-server authentication and the modernization of legacyintegration models.
  
• Experience planning and leading environment builds, data anddatabase migrations, system testing, performance validation, productioncutovers, rollback, and stabilization.
  
• Strong leadership, facilitation, problem-solving, riskmanagement, documentation, and executive communication skills.
  

Requirements

• Validated technical upgrade strategy and implementationroadmap.
  
• Integrated project plan and schedule with milestones,dependencies, resource needs, and decision points.
  
• Current-state and target-state architecture documentationand supportability matrix.
  
• Upgrade approach, environment strategy, and RICE inventoryand assessment.
  
• Dynamics CRM and SharePoint integration migration design.
  
• Technical risk register, decision log, readiness assessment,and remediation plan.
  
• Detailed migration, testing, cutover, outage, rollback, andstabilization plans.
  
• Recommendations, and architecture review materials.
  

Preferred Experience

• Direct experience leading Dynamics CRM 2016 (8.x) toDynamics 365 Customer Engagement 9.x On-Premises upgrades.
  
• Direct experience leading SharePoint 2013 to SharePointSubscription Edition upgrades through supported intermediate stages.
  
• Experience modernizing SQL Server, SSRS, Windows Server, andDynamics-SharePoint integrations supporting complex enterprise applications.
  
• Experience working in public-sector, justice, healthcare, orother highly regulated environments.
  
• Relevant Microsoft certifications in Dynamics, SharePoint,infrastructure, security, or solution architecture.
  

Education

• University degree in Information Technology, ComputerScience, Engineering, or a related discipline, or an equivalent combination ofeducation and directly relevant experience.
  

Success Measures

• The on-premises target architecture, versions,prerequisites, patch levels, integrations, and licensing considerations arevalidated and documented.
  
• Technical and delivery plans are complete, sequenced,risk-informed, and ready for execution.
  
• Cross-functional teams and vendors have clearresponsibilities, dependencies, milestones, and decision points.
  
• Cutover, outage, staffing, rollback, and stabilizationrequirements are confirmed before production implementation.
  
• LAO receives independent technical assurance that theproposed CIMS upgrade is supportable, achievable, and operationally ready.
  
• Equity Statement
  
• Legal Aid Ontario values integrity, respect, responsiveness,excellence, independence, accountability, openness and consistency. Ourrecruitment process reflects our commitment to diversity and inclusion.Accommodation is available under the Ontario Human Rights Code.
  

Must Haves:

Experience five years or more:

• Experience with leading IT projects (new implementation,upgrades) from technical and overall delivery perspective.
  
• Experience with creating project artifacts (project plan,schedule, etc.).
  
• Experience with leading technical teams (development,infrastructure, etc.).
  
• Experience with creating technical project artifacts(approach, environment strategy, RICE, etc.).
  
• Experience with MS CRM (implementation, development,administration, upgrade).
  

Direct Experience with Complex Solutions that includeDynamics/SharePoint Integrations including:

• Direct experience leading Dynamics CRM 2016 (8.x) toDynamics 365 Customer Engagement 9.x On-Premises upgrades.
  
• Direct experience leading SharePoint 2013 to SharePointSubscription Edition upgrades through supported intermediate stages.
  
• Customization and Integration(s) between Dynamics/SharePoint:
  
• Experience modernizing SQL Server, SSRS, Windows Server, and Dynamics-SharePoint integrations supporting complex enterpriseapplications.