11728

Maarut; Toronto; On-site; CAD 150,000 - 190,000; Full time

Job summary

City of Toronto seeks a Solution Architect - CRM - Intermediate to lead Maximo-based work management solutions within the EWMS program. You will guide functional and technical design, integrations, custom apps, and mobile solutions, ensuring high quality throughout the lifecycle.

The role requires deep Maximo expertise (15+ years) and 12+ years in large Maximo implementations, with a proven track record delivering complex projects across divisions and vendors.

Qualifications

• 15+ years of demonstrable experience, preferably in the design, development, upgrade, document and full life-cycle implementation of Work and Asset Management solutions using IBM Maximo MAS, Maximo Mobile, and Maximo 7.6.x.
• 12+ years of extensive experience leading large-scale IBM Maximo implementations, including project delivery, system migrations, testing, upgrades, and major go-lives.
• Proficient in providing expert advice, solution design, and post-implementation support for Maximo and Maximo Mobile applications.
• Skilled in gathering business requirements, mapping business processes, designing Maximo-based solutions, and supporting program-level change management initiatives.

Responsibilities

• Lead functional and technical Maximo solution development from design through go-live.
• Collaborate with City Divisions and vendors to ensure quality deliverables.
• Manage testing, SIT/QA, and UAT, including test plans and scenarios.

Skills

Leadership

Communication

Problem solving

SDLC

Requirements gathering

Stakeholder management

Tools

Maximo MAS

Maximo Mobile

Maximo 7.6

Java

MIF

REST APIs

GraphQL

Git

Docker

BIRT

SQL

ArcGIS

Job description

RQ00821 - Solution Architect - CRM - Intermediate

• Job Opening ID 11728
• City Toronto
• Country Canada
• Number of Positions 1
• Work Experience 10+ Years

Job Description

Qualifications and Experience:

• 15+ years of demonstrable experience, preferably in thedesign, development, upgrade, document and full life-cycle implementation ofWork and Asset Management solutions using IBM Maximo MAS, Maximo Mobile, andMaximo 7.6.x.
• 12+ years of extensive experience leading large-scale IBMMaximo implementations, including project delivery, system migrations, testing,upgrades, and major go-lives.
• Strong background in leading development teams, providingtechnical direction, and supporting all stages of the software development lifecycle (SDLC).
• Proficient in providing expert advice, solution design, andpost-implementation support for Maximo and Maximo Mobile applications.
• Solid understanding of enterprise integrations, automationframeworks, and cloud technologies, ensuring scalable and maintainablesolutions.
• Skilled in gathering business requirements, mapping businessprocesses, designing Maximo-based solutions, and supporting program-levelchange management initiatives.
• Experienced in legacy data conversion, data mapping, anddata migration - managing the process end-to-end with accuracy andaccountability.
• Strong involvement in system and application testing,including developing test cases, executing unit and system tests, andvalidating results for quality assurance.
• Adept at collaborating with stakeholders across divisionsand business units to build consensus, drive decision-making, and resolvetechnical challenges.
• Recognized for excellent communication, presentation, andproblem-solving skills, with the ability to articulate complex technicalconcepts to diverse audiences.

Technical Capabilities:

• Customization: Experience in Maximo Business Objects &Web Beans (Java), Automation Scripts (Java, Python or other scriptinglanguages)
• Integration: Experience designing and implementingintegrations using Maximo Integration Framework (MIF)
• Web Technologies: Experience with RESTful APIs, GraphQLAPIs, and web services
• Version Control: Proficient in Git or similar tools (e.g.,Docker)
• Reporting: Proficient in BIRT Report design and development,Dashboarding using BI tools
• Database: Strong skills in Oracle SQL and DB2 – queries andscript development
• Spatial Configuration: Strong knowledge of Maximo Spatialconfiguration & ArcGis
• Maximo Versions: Experience with Maximo 9.x and 7.6.xconfiguration and application development
• Mobile: Experience with Maximo Mobile development andsupport

Requirements

• Maximo Subject Matter Expert (SME) is required to supportthe EWMS Program in implementing work management solutions within the City'stechnology ecosystem. The SME will be responsible for leading both thefunctional and technical aspects of Maximo solution development—includingconfiguration design, system integrations, custom Maximo applications, andmobile solutions while ensuring a high standard of quality throughout.
• Additionally, the SME will overse the end-to-endrealization of the solution, from design through to testing and go-livedeployment. The ideal candidate must possess deep expertise in Maximo WorkManagement processes, including experience with implementation challenges andstrategies for effective resolution.
• Ability to lead teams, manage multiple projects, andcollaborate with stakeholders at various levels.
• Work closely with City Divisions and assist in configuringor implementing Maximo system as per City’s divisional requirements to buildconsensus and resolve technical challenges.
• Lead Divisional workshops and create functional designdocuments
• Work closely with City vendors to ensure qualitydeliverables
• Manage testing of the product via project resources andassist in promoting the code to SIT/QA for UAT.
• Oversee the preparation of test plans, test cases,scenarios, and result documents.
• Prioritize tasks and focus on the important tasks based ontheir due dates.
• Set realistic deadlines and consider all factors involved incompleting the project or task before setting a deadline.
• Be reliable and consistently meeting deadlines, build trustand credibility with divisions and stakeholders.
• Track problems, defects, and issues within a largeproject.
• Analyse results and creating reports for Management whenneeded.
• Identify dependencies and define them clearly so that eachteam member knows what needs to be completed before moving on.
• Assure the quality product or feature of Maximo is deliveredfor City.
• Provide assessments and recommendations of new technologytrends on the effective use and acquisition for the City.

Must Haves:

• 15+ years of demonstrable experience, preferably in thedesign, development, upgrade, document and full life-cycle implementation ofWork and Asset Management solutions using IBM Maximo MAS, Maximo Mobile, andMaximo 7.6.x.
• 12+ years of extensive experience leading large-scale IBMMaximo implementations, including project delivery, system migrations, testing,upgrades, and major go-lives.
• Proficient in providing expert advice, solution design, andpost-implementation support for Maximo and Maximo Mobile applications.
• Skilled in gathering business requirements, mapping businessprocesses, designing Maximo-based solutions, and supporting program-levelchange management initiatives.