009 – Coordinator, Youth Outreach

Atikokan Economic Development Corporation; Northwestern Ontario; On-site; CAD 49,000 - 55,000; Full time

Benefits offered by this job

4% Vacation pay

Pension plan

Annual holiday closure in December

16 paid holidays

15 paid health & wellness days

Employee Assistance Plan

Telemedicine plan

Corporate discounts

Job summary

Metis Nation of Ontario is seeking a Coordinator, Youth Outreach in Thunder Bay to coordinate outreach for homeless youth and deliver housing-based case management. The role emphasizes serving Metis communities across Ontario, handling client services, and collaborating with partners to promote stable housing solutions.

The position requires post-secondary education in a related field or equivalent experience, strong communication skills, and the ability to work independently.

Qualifications

• Strong desire to serve Metis Citizens and uphold Metis culture.
• Post-secondary education in a related field or equivalent experience.
• Knowledge of homelessness issues affecting Indigenous populations.
• Advanced communications skills.
• Access to a reliable vehicle and valid license with high liability insurance.
• Excellent organization and time-management abilities.
• Attention to detail and independence in work.
• Ability to problem-solve and make independent judgments.
• Experience delivering client services and handling confidential information.
• Experience in developing and delivering presentations.
• Valid driver's license and reliable transportation.

Responsibilities

• Deliver program goals within a defined geographic area.
• Provide outreach supports to homeless youth (18-34) and those at risk.
• Support reconnection to home communities when appropriate.
• Maintain caseload and provide housing-based case management as required.
• Develop and implement client service plans, with referrals to internal programs and external agencies.
• Educate on tenant rights, tenancy basics, and life skills.
• Maintain client files and case notes with confidentiality.
• Perform administrative duties related to case management and delivery.
• Ensure services align with funding agreements and engage communities.
• Promote programs and evaluate service effectiveness.
• Organize community events to improve access and knowledge.
• Perform other duties as assigned.

Skills

Metis culture knowledge

Client service experience

Advanced communications skills

Problem solving

Independent work

Time/priority management

Detail oriented

Driving and vehicle access

Decision making

Organization skills

Reliability and accountability

Presentation skills

Education

Post-secondary education in Social Services or related field

Job description

009 – Coordinator, Youth Outreach

Thunder Bay, 226 May Street South, Thunder Bay, Ontario, Canada

Position Details: Existing vacancy or New position

MNO’s culture is at our core

The MNO workplace culture is full of potential ready to be unlocked. As our Self-Governance agreement materializes, we are building a workplace culture of action, responsibility, and most importantly a desire to serve the Metis community. When defining what MNO culture is, it’s difficult, because of our diverse leadership styles, and the different programs and services offered. What that really means is there is a place for almost everyone under the MNO employer umbrella. We recognize people are different, and that is our source of strength. We bring opinions together, welcome healthy conflict, and look to always find answers, not problems.

What We Can Offer You

• 4% Vacation pay


• Pension plan


• Annual paid two-week holiday closure in December


• 16 paid public and employer holidays


• 15 paid health & wellness days


• Challenging, multi-disciplinary work environment that fosters learning and professional development


• Substantial educational incentive to promote personal and professional growth


• An opportunity to make a direct or indirect impact on the lives of the Metis Peoples across the Province


• Other perks
  
  
  • Employee Assistance Plan
  
  
  • Telemedicine plan
  
  
  • Goodlife corporate membership discount
  
  
  • Bell Mobility’s exclusive partner program
  
  
  • Staple’s corporate discount
  
  
  • Dell member purchase program
  
  
  • Mark’s corporate discount
  
  

About the Role

Front-line, client-facing roles have responsibility for direct client case management and direct service delivery. These roles directly deliver the services of various Branch programs to clients in communities across Ontario. They are responsible for maintaining standards of client service delivery that align with established processes and guidelines, and are responsible for documenting accurate and timely case notes. They are required make independent decisions that reflect good judgement, maturity and ethical behaviour while maintaining appropriate boundaries.

What you will be doing

• Delivery of associated program goals including delivery of services, maintaining and supporting clients within a pre-defined geographic area


• Delivery of outreach supports to homeless youth (18-34 years), and/or youth at risk of becoming homeless or street involved.


• To support the reconnection to home community and family if appropriate


• Maintain caseload of clients and provide housing-based case management as required


• Plan and execute on a client service plan, including referral to internal programs and other agencies that provide financial assistance, legal aid, mental health and addiction services, medical treatment and other services as required


• Develop and deliver educational materials on tenant rights and responsibilities, how to promote a successful tenancy, basic life skills and other rental related matters to assist clients in developing skills to deal with and resolve identified challenges specific to maintaining stable housing


• Maintain client files including case notes for pertinent data collection, ensuring client confidentiality at all times


• Perform administrative duties related to case management and service delivery


• Ensure program delivery is consistent with funding agreements, including community engagement and system navigation support


• Program promotion


• Evaluate the effectiveness of service and program delivery


• Organize and facilitate community events to enhance client and community knowledge and improved client access


• Other reasonable duties as may be assigned

Qualifications

• Strong desire to act in the service of the Metis Citizens, to advance and uphold Metis rights and culture


• Completion of post-secondary education in a related field, such as Social Service Worker, Youth Worker, or equivalent combination of education and experience


• Knowledge of homelessness issues and barriers to accessing housing, especially within Metis and other Indigenous populations


• Advanced communications skills


• Access to a reliable vehicle, driver’s license, $1,000,000 liability insurance, and a clean driving record.


• Organization skills and time/priority-management


• Highly detail-oriented


• Demonstrated ability to problem-solve, demonstrate good judgement, and make decisions independently within set processes and procedures


• Demonstrated ability to work alone/independently with minimal supervision


• Client service experience


• Experience in developing and facilitating presentations


• Valid driver’s license and reliable transportation

Preferred

• Knowledge of indigenous (preferably Metis) culture, issues, and current activities


• One year or more experience in a similar/comparable role


• Experience in the delivery of homelessness related programs


• Experience in youth service, homelessness, street outreach.


• Demonstrated social services/community supports experience


• Experience dealing with confidential information


• Experience working in coordinating and delivering community-based programs or projects


• Bilingualism is an asset

AODA Statement

The Metis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The Metis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection.

The Metis Nation of Ontario uses Artificial Intelligence (AI) to help in the screening and assessing of applicants within our Applicant Tracking System (ATS).

Job Details

Pay Type: Salary
Hiring Min Rate: 49,490 CAD
Hiring Max Rate: 55,270 CAD