002 - Aging at Home Coordinator

Métis Nation; London; Hybrid; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits and pension

Generous vacation

Holiday closure

Paid holidays

Professional development

Employee assistance program

Job summary

The Aging at Home (AAH) Coordinator supports seniors 55+ to live independently at home, providing friendly visiting, light housekeeping, meal prep, and transportation assistance. The role coordinates and tracks contracted lawn care/snow removal and manages gas card access based on program rules.

Working within Métis Nation of Ontario, you will maintain client records in OHATS and Excel, uphold confidentiality, and participate in professional development.

Qualifications

• Experience working with volunteers in a nonprofit environment.
• 1 year or more experience in client services.
• 1 year or more experience with elderly population (55+).
• Proficiency with computer programs (Outlook, Excel, Word and PowerPoint).

Responsibilities

• Ensure Aging at Home program is delivered in line with MNO’s purpose.
• Provide client services such as home service or friendly visits and assessments.
• Coordinate and track contracted lawn care and snow removal services.
• Assist clients to access gas cards or transportation for medical appointments.
• Maintain OHATS and Excel records while protecting privacy.

Education

Degree or diploma in social services

Tools

Outlook

Excel

Word

PowerPoint

Job description

Job Description

Posted Monday, August 31, 2026 at 4:00 AM | Expires Tuesday, September 15, 2026 at 3:59 AM

Position Details: Existing vacancy or New position

MNO’s culture is at our core

The MNO workplace culture is full of potential ready to be unlocked. As our Self-Governance agreement materializes, we are building a workplace culture of action, responsibility, and most importantly a desire to serve the Métis community. When defining what MNO culture is, it’s difficult, because of our diverse leadership styles, and the different programs and services offered. What that really means is there is a place for almost everyone under the MNO employer umbrella. We recognize people are different, and that is our source of strength. We bring opinions together, welcome healthy conflict, and look to always find answers, not problems.

• Comprehensive employer-paid health benefits and pension plan
  
• Generous vacation allotment starting at 15 day's for regular employees and 20 day's for management
• Annual paid two-week holiday closure in December
• 16 paid public and employer holidays
• 15 paid health & wellness days
• Challenging, multi-disciplinary work environment that fosters learning and professional development
  
• Substantial educational incentive to promote personal and professional growth
• An opportunity to make a direct or indirect impact on the lives of the Métis Peoples across the Province
• Other perks
• Employee Assistance Plan
• Health care spending account
• Bell Mobility's exclusive partner program
• Dell member purchase program

About the role

The Aging at Home (AAH) program is a service delivery program to assist seniors 55+ who need assistance to be able to remain living independently in their own home. The heart of the Aging at Home program is delivery of services such as friendly visiting and home supports which includes light house-keeping, meal prep, friendly visiting, laundry and supportive transportation services (grocery, banking, pharmacy). The AAH Coordinator will support access to gas cards for specialized medical appointment calculated based on pre-determined program variables. Included in the duties is the coordination and tracking of contracted services that would provide lawn care and/or snow removal.

What you will be doing

• Ensure that the Aging at Home program is delivered in the spirit and philosophy of the Métis Nation of Ontario’s Statement of Prime Purpose
• Provide client services such as home service or friendly visits, service support assessments and service coordination with outside agencies.
• Coordination and tracking of contracted services that would provide lawn care and/or snow removal.
• Support client to access to gas cards or third party transportation to facilitate access to specialized medical appointment calculated based on pre-determined program variables.
• Assisting clients to access services through referrals.
• Record client services in the Online Health and Access Tracking System (OHATS) and Excel tracking documents.
• Maintain confidentiality at all times, and adhere to privacy legislation
• Financial reporting specific to your program site and budget
• Attend training and meetings outside Métis Nation of Ontario working hours
• Perform Administrative duties, and other duties as instructed by the Program Supervisor
• Participate in on-going professional development activities as time and financial resources permit
• Fulfill all other responsibilities as determined by management of Healing and Wellness Branch

Qualifications

• Experience working with volunteers in a non-profit environment
• 1 or more years’ experience in client services experience
• 1 or more years’ experience working with elderly population (55+)
• Proficiency with computer programs (Outlook, Excel, Work and PowerPoint)

Preferred

• Degree or diploma in social services

AODA Statement

The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection.

Please email human resources if you require an accommodation during the hiring process.

Special Services Organization

The Métis Nation of Ontario is a special services organization. All applicants are encouraged to apply. Preference may be given to qualified applicants who meet the requirements for MNO Citizenship as per the MNO Bylaws and who are in good standing.

The Métis Nation of Ontario uses Artificial Intelligence (AI) to help in the screening and assessing of applicants within our Applicant Tracking System (ATS).