UKG Workforce Management Analyst

E-Solutions; Sorocaba; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A technology solutions provider is seeking a Senior Business Analyst with expertise in Kronos and UKG Workforce Management to deliver robust solutions to clients in Sorocaba, Brazil. The ideal candidate will lead requirement assessments, design tailored solutions, and facilitate training for users, showcasing strong interpersonal skills and the ability to manage complex projects efficiently.

Qualificações

• Experience with Kronos and UKG Workforce Management is mandatory.
• Demonstrated track record in delivering quality, on-time technology and business solutions.
• Ability to manage specific tasks to completion with minimal direction.

Responsabilidades

• Driving requirement assessment workshops with senior members of the customer organisation.
• Design a solution that best fits customer requirements while limiting deviations from standard functionalities.
• Preparing functional and technical solution design documents.
• Training core users of the customer.
• Manage customer user acceptance tests.

Conhecimentos

Kronos experience

Requirement gathering

Solution design

Interpersonal skills

English (B2-C1)

Formação académica

Bachelor's degree in Computer Sciences or related field

Descrição da oferta de emprego

Position:

UKG Workforce Management Analyst – Location: Brazil. We’re looking for a Senior Business Analyst (Kronos experience is required).

Primarily responsible for implementing optimal Kronos solutions for customers.

Key responsibilities include consultative and technical support to customers and internal teams, and delivering projects aligned with Kronos implementation methodologies.

The Business Analyst is also responsible for meeting project delivery milestones and budgets. You will work in highly complex environments, requiring complex multi-product solutions, customization and integration with other third-party products.

You will also need to be highly adaptive to different customer environments and be able to independently handle discussions with senior management.

Responsibilities:

• Driving requirement assessment workshops with senior members of the customer organisation.
• Design a solution that best fits the customer requirements while limiting deviations from standard Kronos functionalities.
• Preparing functional and technical solution design documents.
• Work with the offshore technical team to build the solution and clarify their queries.
• Training core users of the customer.
• Manage customer user acceptance tests.
• Work with the project managers to align with project milestones and ensure timely billing.

Qualifications:

• Bachelor's degree or equivalent in a Computer Sciences or a related field.
• Experience with Kronos and UKG Workforce Management is MANDATORY.
• English Advanced (B2-C1)
• Experience in requirement gathering and solution design.
• Prior experience in supporting functional testing, integration testing, and UAT preferred.
• Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base.
• Solid interpersonal skills to interface with co-workers and customers.
• Ability to manage specific tasks to completion with minimal direction.
• Ability to collaborate with clients, identify engagement follow-on opportunities, and a strong desire to excel.