Student Financial Cashier Counselor

Howard University; Brasil; Presencial; BRL 286.000 - 318.000; Tempo integral

Resumo da oferta

A prestigious university in Brazil is seeking a Student Financial Cashier Counselor. The role involves providing exceptional customer service, managing financial files, and processing banking transactions. Applicants should possess a Bachelor's degree and extensive accounting experience. This position offers a competitive compensation range of $54,000 - $60,000, alongside benefits aimed at promoting well-being and professional growth.

Serviços

Comprehensive medical, dental, and vision insurance

PTO and paid holidays

Flexible work arrangements

Professional development opportunities

Wellness programs

Qualificações

• Bachelor’s degree and at least five years of progressive accounting related experience.
• Excellent customer service skills required.
• Knowledge of FERPA is required.

Responsabilidades

• Provide excellent customer service to students/staff.
• Maintain and verify financial files for compliance.
• Process all banking transactions for the University community.
• Monitor past due accounts and manage collections.

Conhecimentos

Customer service skills

Knowledge of general accounting principles

Proficient in MS Office Suite

Excellent oral and written communication skills

Ability to work under pressure

Attention to detail

Formação académica

Bachelor's degree

Ferramentas

Automated financial system

Descrição da oferta de emprego

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission. At Howard University, we prioritize well-being and professional growth. Here is what we offer:

• Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
• Work-Life Balance: PTO, paid holidays, flexible work arrangements
• Financial Wellness: Competitive salary, 403(b) with company match
• Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
• Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture

Join Howard University and thrive with us!

Howard University is seeking a Student Financial Cashier Counselor.

NATURE AND SCOPE

Internal contacts include students, faculty and staff. External contacts include third-parties, including banking institutions.

PRINCIPAL ACCOUNTABILITIES

• Provide students/staff with excellent customer service in a professional, and courteous manner.
• Maintain all financial files in the Student Accounts office and verify that they comply with financial policies and procedures.
• Follow all proper procedures and internal controls pertaining to the Student Account office functions.
• Process all banking transactions for the University community including student payments and departmental deposits.
• Provide customer service to all constituents of the University in banking, billing, collections, and loans.
• Maintain and adhere to departmental policies and procedures as set by leadership team.
• Maintain accuracy and efficiency in balance at the close of business and accountability of all documentation required in related to cashiering functions.
• Monitors past due accounts of former students-whether pursued internally or managed through a third-party entity-to ensure that all recovery monies are properly recorded.
• Assigns past due outstanding tuition receivables to collection agencies.
• Review and code accounts that have been declared as uncollectible.
• Perform other duties as assigned.

CORE COMPETENCIES

• Experience with an automated financial system.
• Excellent in providing and coaching others in professional, courteous and tactful service delivery.
• Ability to work under pressure.
• Ability to set priorities and manage multiple high-priority tasks simultaneously.
• Skill in the operation of computers, related software applications and standard office equipment, in a timely, accurate and efficient manner.
• Knowledge of general accounting principles, particularly accounts receivable.
• Knowledge of general bookkeeping procedures.
• Ability to maintain a high level of confidentiality and treat confidential matters with tact and discretion.
• Proficient in MS Office Suite products such as Word, Excel, PowerPoint, and Outlook.
• Strong customer service skills.
• Ability to maintain a high level of accuracy and attention to detail.
• Excellent oral and written English communication skills; including excellent public speaking skills.
• Excellent organizational and time management skills.
• Ability to work with a highly diverse staff, faculty, and student body, and to excel in a demanding, outcome-oriented, and dynamic work environment.
• Ability to effectively and efficiently multi-task, prioritize, and carry out projects through to completion with minimal supervision.
• Knowledge of FERPA is required.

MINIMUM REQUIREMENTS

Bachelor’s degree and at least five years of progressive accounting related experience or an equivalent combination of relevant education and experience.

Compliance Salary Range Disclosure

Compensation Range: $54,000 - $60,000