Staff SRE Engineer Data Infra

Nubank; São Paulo; Híbrido; BRL 120.000 - 160.000; Tempo integral

Resumo da oferta

A leading digital financial platform is seeking a Staff Site Reliability Engineer to join their Data Infra SRE team. This role will involve responsibility for shaping SRE practices, incident management, and performance optimization within the Data Platform. Candidates should possess experience in reliability engineering and automation. The position is hybrid, requiring office presence 2-3 times a week and offers various benefits including life insurance and extended parental leave.

Serviços

Chance of earning equity at Nubank

Food/ Meal Card

Public Transportation Commuting Benefit

NuCare – Assistance Program

Life Insurance

Medical Plan

Dental Plan

NuLanguage – Language Course Program

Nucleo - Learning platform

Extended Parental Leave

Daycare Allowance

Work-from-home Allowance

Gym Partnerships

30 days of paid vacation

Relocation Assistance Package

Qualificações

• Experience in site reliability engineering or a related field.
• Proven ability to lead incident management and resolution.
• Strong background in performance optimization and automation.

Responsabilidades

• Lead initiatives to enhance the strategic direction of the SRE team.
• Provide architectural guidance for data infrastructure.
• Oversee incident management and drive performance optimizations.

Conhecimentos

Reliability engineering

Automation

Mentorship

Data infrastructure optimization

Descrição da oferta de emprego

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/

About the team

We are seeking an experienced and highly motivated Staff Site Reliability Engineer to join our Data Infra SRE team. This critical role will play a pivotal part in shaping the future direction of the SRE team for our Data Platform, contributing significantly to its evolution plan, as we go toward a Data Mesh architecture. We are looking for an individual with a proactive and entrepreneurial mindset who can drive innovation and excellence in reliability engineering. (Repetition removed)

Your role

Your contributions in this role will directly address critical challenges, such as:

• Strategic Direction and Evolution: Proactively identifying opportunities and leading initiatives to define and refine the strategic direction of the SRE team within the data platform context, specifically contributing to the Archipelago evolution plan.
• Architectural Leadership: Providing architectural guidance and expertise for the design, implementation, and maintenance of highly reliable, scalable, and performant data infrastructure.
• Incident Management and Resolution: Leading the effort in establishing and refining incident response protocols, ensuring efficient resolution of critical data platform issues, and driving post-incident analysis for continuous improvement.
• Performance Optimization: Identifying and implementing solutions to optimize the performance, efficiency, and resource utilization of the data platform.
• Automation and Tooling: Championing the development and adoption of advanced automation solutions, including leveraging AI and AI agents with new frameworks like LangGraph, for tasks such as data platform crash resolution and coordination. You will also oversee the development of more classical automation tools.
• Proactive System Health: Designing and implementing advanced monitoring, alerting, and anomaly detection mechanisms to ensure the proactive identification and prevention of potential issues. This includes exploring the concept of a “swarm of AI agents” to act as a lubricant for the Data Platform, focusing on predictive analytics and notifying responsible teams preventatively.
• Mentorship and Leadership: Mentoring less senior SREs, fostering a culture of reliability engineering excellence, and leading technical initiatives within the team.

Our SRE team is formally responsible for:

• Service Level Objectives (SLO) Management: Defining, monitoring, and enforcing SLOs for critical data platform services.
• System Observability: Implementing and maintaining comprehensive monitoring, logging, and tracing solutions across the data platform.
• Toil Reduction: Identifying and automating repetitive manual tasks to improve team efficiency and focus on strategic initiatives.
• Disaster Recovery and Business Continuity: Developing and testing disaster recovery plans to ensure the resilience of the data platform.
• Capacity Planning: Forecasting resource needs and planning for infrastructure scaling to meet anticipated demand.
• Performance Engineering: Optimizing system performance and addressing bottlenecks to ensure efficient operation.
• Security Best Practices: Implementing and advocating for security best practices within the data platform.

Platform APIs

Enabling alert management on virtually any service with simple interactions.

Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/