Sr. Program Manager, Payments , LATAM Payments

Amazon Pay; São Paulo; Presencial; BRL 120.000 - 150.000; Tempo integral

Resumo da oferta

A leading global payment solutions firm is seeking an experienced Program Manager to join their Latin America Payments Team in São Paulo. The role focuses on developing strategic partnerships and enhancing payment offerings across LATAM. Responsibilities include managing relationships with banks and financial institutions, negotiating contracts, and collaborating with internal teams to align goals. Candidates should have a strong background in project management and advanced skills in data analysis. Competitive salary and benefits are offered.

Qualificações

• Experience in program or project management.
• Experience working cross-functionally with tech and non-tech teams.
• Experience in defining and implementing process improvement initiatives.

Responsabilidades

• Develop and execute partnership strategies with financial institutions.
• Negotiate and finalize technical business contracts.
• Coordinate technical integrations and security assessments.

Conhecimentos

Program or project management

Cross-functional collaboration

Data analysis and metrics

Advanced Microsoft Excel

Formação académica

Bachelor's degree

Descrição da oferta de emprego

Description

We are seeking an experienced Program Manager to join Amazon Latin America Payments Team to lead our partnership initiatives. This is a crucial role for improving the payment experience for Amazon customers shopping on Latin America through strategic partnerships with schemes, acquirers and financial institutions.

Key Responsibilities

• 1. Develop and execute partnership strategies with banks, financial institutions, schemes and payment service providers to enhance Amazon Latin America (LATAM) countries payment offerings.
• Secure, sign-up, and manage working relationships with partners such as acquirers, issuers, schemes like VISA, MasterCard, Alternative Payment Methods (APMs), and Third Party Providers (3PPs).
• 2. Negotiate and finalize technical business contracts with banking partners, ensuring favorable terms for Technical Operations Amazon LATAM.
• 3. Drive Service Level Agreements (SLAs) through partners to maintain high standards of service quality and customer satisfaction.
• 4. Collaborate with internal teams (Product, Tech, Legal, Finance) to align partnership goals with overall business objectives.
• 5. Coordinate E2E technical integrations and Security assesments, monitor and analyze partnership performance, providing regular reports and recommendations for improvement.
• 6. Stay informed about industry trends, regulations, and emerging technologies in the acquirers, PSPs and payments space.
• 7. Represent Amazon LATAM at industry events and conferences to build and maintain relationships with key stakeholders.

Basic Qualifications

• Experience in program or project management
• Experience working cross-functionally with tech and non-tech teams
• Experience in defining and implementing process improvement initiatives using data and metrics
• Bachelor's degree, or BS degree
• Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, VLOOKUP, VBA, data links, etc.
• Experience defining program requirements and using data and metrics to drive improvements

Preferred Qualifications

• Experience in driving end to end delivery, and communicating results to senior leadership
• Experience working with multiple groups of stakeholders
• Experience in project management including resource planning, managing schedules, reporting project status and prioritizing tasks
• Driving process improvements experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.